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Volunteer Coordinator/Peer Recovery Coach Resume Example

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VOLUNTEER COORDINATOR/PEER RECOVERY COACH
Professional Summary

Talented Coordinator goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Enthusiastic Volunteer Coordinator highly effective at establishing structure, defining roles and filling positions. Decisive leader knowledgeable about over-all operational needs and standard practices. Offering excellent planning, problem solving and organizational abilities.

Focused Coordinator offering 3-year background in program management to growing non-profit organization. Highly skilled in developing strategies to attract mission-driven volunteers. Accomplished in improving programs, outcomes and volunteer satisfaction.

Skills
  • Recovery coaching
  • Trauma recovery
  • Individual and group coaching

Volunteer coordination

  • Wellness coaching
  • Volunteer Recruitment
  • Volunteer program development
  • Team leadership and coaching
  • Patient Recovery
  • Recovery and rehabilitation
  • Planning
  • Writing
Work History
04/2019 to CurrentVolunteer Coordinator/Peer Recovery CoachCompany Name | City, State
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Oversaw training and mentoring of up to 7 new team members each quarter.
  • Coordinated logistics of scheduling, supplying and transporting volunteers.
  • Oversaw training and mentoring of up to 9 new team members each quarter.
  • Developed volunteer policies and procedures, codes of conduct and volunteer standards.
  • Tracked volunteer applications and conducted background checks to facilitate participation in FORDO's volunteering programs.
  • Supervised and promoted volunteers into permanent roles based on staff feedback.
  • Met with staff and department managers to maintain currency on volunteer opportunities within each department.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
  • Worked with upper management to complete complex projects on tight budgets within specific timelines.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Coordinated board and committee meetings, including schedules, information preparation and distribution.
  • Increased customer service success rates by quickly resolving issues.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
04/2018 to 04/2020Community Health Educator/Smoking Cessation Company Name | City, State


Promoted available resources and connected individuals with services.

  • Provided expertise for clinical support and services such as WIC.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Established staff schedules and assignments based on facility needs and equipment availability.
  • Taught health education classes for community workers and members of public.
  • Assisted with development of improved seminars and training materials.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
  • Worked with prescribing professionals to get patients necessary medications.
  • Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits.
  • Applied array of different methodologies to assist patients with therapy.
  • Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
  • Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
  • Assessed clinical risk and danger to children and families and determined appropriate level of response and intervention.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Developed and implemented treatment plans and modified when needed.
  • Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
  • Involved clients' family members in planning social service programs.
  • Collaborated with teachers to define therapy objectives and analyze progress.
09/2010 to 04/2018Special Education Teacher's AssistantCompany Name | City, State
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Oversaw groups of up to 23 students at school and off-site locations, maintaining optimal safety and security.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Supported student learning objectives through personalized and small group assistance.
  • Helped teachers recognize learning issues students faced and recommended solutions.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Assigned grades for coursework and tests using answer key, recorded results and informed teacher of performance.
  • Ran individual therapy and family therapy sessions for children ages 5 to 18.
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Developed and ran programs to increase awareness of causes and effects of drug and alcohol abuse.
Education
Expected in 08/2023Associate of Science | Pre-Counseling Harold Abel School of Psychology , City
06/2011High School DiplomaUnatego Junior-Senior High School, City, State
Accomplishments
  • Created system to better volunteer hour tracking and drive volunteer program improvement.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained fellow teachers on the procedures for completing Individual Education Plans.
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Resume Overview

School Attended

  • Harold Abel School of Psychology
  • Unatego Junior-Senior High School

Job Titles Held:

  • Volunteer Coordinator/Peer Recovery Coach
  • Community Health Educator/Smoking Cessation
  • Special Education Teacher's Assistant

Degrees

  • Expected in 08/2023 Associate of Science | Pre-Counseling
    06/2011 High School Diploma

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