volunteer coordinator resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Experienced sales professional adept at strong relational building and maximizing opportunities through keen listening and attention to detail. A motivational and energetic leader, responsively excelling at meeting your customers' needs and positioning your company in caring hands.

  • Excellent communication & connection
  • Passion for exemplary customer service
  • Excellent organization & time management
  • Innovative thinker & results orientated
  • Positive leadership with strong work ethic
  • Dependable dedication
08/2018 to 11/2019 Volunteer Coordinator Augustana Care Corporation | Medina, MN,
  • Maintained positive working relationship between volunteers, staff, and management, adapting flexible problem resolutions. Followed up with staff and managers to assess volunteer needs and opportunities. Solicited feedback from staff and volunteers, improving overall volunteer satisfaction. Represented HFH at volunteer fairs and area organizations, promoting HFH's mission and improving volunteer recruitment.
  • Prospected city, state and national organizations with creative group projects designed to foster community involvement and team building. Ensured positive group participation beginning with efficient registration and interactive safety and skills instruction. Enhanced team bonding with constructive coaching in small groups as well as organizing group meals, media opportunities and avenues for continued future support.
  • Managed volunteer files to enable participation in several county, state, and federal programs. Maintained various databases. Produced monthly, quarterly, and annual statistical and activity reports. Solicited construction meal donations from area businesses and coordinated weekly reminders and volunteer pickup schedule. Backup coverage as needed, providing phone coverage, transport scheduling, cashiering, and general retail duties.
  • Represented volunteers and advocated volunteer programs at company-wide meetings. Drafted agendas, supplied advance materials and executed follow-up for volunteer advisory meetings.
  • Volunteered to fill in as FT Interim Construction Manager for nearly two months including coordination of daily construction site projects, quality control and timely project progress. Maintained progress and compliance with county building inspections and county site inspection as well as coordinated and scheduled external building trades activities. Ordered building materials and altered design elements, as needed.
04/2017 to 11/2017 Construction Foreman Imagineers Llc | Seymour, CT,
  • Assisted Construction Manager with daily work assignments, all aspects of construction labor and motivated and supported volunteers completing work to increase work quality and efficiency. Assisted Construction Manager with material ordering and design element selections.
  • Completed project management for group build activities including material preparation and organization, trained all volunteers with onsite safety protocols and procedures while ensuring positive group experiences.
  • Read and followed blueprints, inspection and safety documentation and implemented work site procedures that met compliance.
  • Oversaw additional job tasks when the Construction Manager was on vacation or off the job site.
04/2012 to 04/2016 Design Consultant/Sales Lead/Assistant Store Manager/Store Manager Becker Furniture World | City, STATE,
  • Demonstrated world class service while assisting customers with design selections, room strategies, product education and problem resolutions. Suggested products to enhance overall organizational and design scheme and promote customer satisfaction.
  • Increased revenues through sales motivation, problem resolutions and expense management. Achieved top satellite store sales for bi-annual events. Consistently met or exceeded monthly sales goals. Consistently rated in top for sales team retention, team building activities and positive customer feedback.
  • Hired, disciplined, and trained staff including individual and group training exercises and organized vendor sponsored workshops. Coached on efficient floor operations through product, process, rapport building and obstacle resolution training. Performed one on one evaluations, highlighting successes, and promoting action plans for growth areas. Reviewed custom orders, sales variances, returns, and cancellations maximizing further training opportunities and fulfillment to excellence with best sales practices.
  • Ensured compliance with merchandising and marketing strategies and employed creative accessory placements.
  • Maintained appropriate staffing levels for sales teams and approved staffing levels for POS and warehouse. Monitored and corrected timecard actions of sales teams and updated group calendars.
  • Participated in profit and loss monthly meetings and partnered with internal teams optimizing effective operations while maximizing company-wide revenue streams
05/1992 to 02/2001 Adm. Int., Office Supervisor, Sr. Op. Supervisor University Of Minnesota School Of Dentistry | City, STATE,
  • Managed daily operational activities in Cashier, 3rd Party Billing, Adjustment, Collection, Financial Contracting and Central Registration offices. Ensured procedural compliance with U of Mn, standard accounting, and collection practices as well as third party contractual agreements and best practices in customer service.
  • Consistently rated high for team retention, smooth operations, and innovative project resolutions. Performed hiring, training, disciplinary actions, and performance evaluations for 24 staff members. Scheduled area staffing needs, workgroup meetings and project calendars.
  • Reconciled and resolved complex accounts receivable issues and secured high judgement rate while representing the University in monthly Conciliation Court actions and district courts, as needed. Advised patients, students, and faculty regarding policy and procedural issues and collaborated with department heads to determine complex issues and chart future enhancements.
  • Coordinated operational activities with internal School and external University departments and acted as liaison for offsite clinic billing and procedural issues. Served on committees as financial services representative.
  • Drafted vendor RFP documents and negotiated vendor contracts. Developed vendor relationships including reconciliation and approval of monthly accounts payable receipts.
  • Identified procedural gaps, researched, and recommended new technology resources to enhance system efficiencies including creating and implementing school wide database system for patient care resolutions. Collaborated, proposed, and implemented project management involving student orientations, small group business model education, financial service contracting and a variety of interdepartmental process improvements.
  • Utilized variety of information management systems to prepare, organize and update court, collection agency and State of MN Revenue Recapture documents
Education and Training
Expected in | Mile High Adjusters, Denver, CO, GPA:

Pre-License Insurance Adjuster Training, Scoping 101, Xactimate Training

Expected in | Life Office Management Association, Atlanta, GA, GPA:

Course 1: Basics of Life Insurance and Course 2: Life Insurance Underwriting

Expected in | Securities Training Corporation, Chicago, IL, GPA:

Annuities Course and Pre-License course for MN full lines Insurance agent

Expected in | General Undergraduate & Psychology Coursework Bethel College, Arden Hills, MN GPA:

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Resume Overview

School Attended

  • Mile High Adjusters
  • Life Office Management Association
  • Securities Training Corporation
  • Bethel College

Job Titles Held:

  • Volunteer Coordinator
  • Construction Foreman
  • Design Consultant/Sales Lead/Assistant Store Manager/Store Manager
  • Adm. Int., Office Supervisor, Sr. Op. Supervisor


  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)

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