Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Quality-driven Volunteer Coordinator ready to apply expertise and experience to long-term role at [Company or Organization Name]. Competent in meeting seasonal demands, overseeing training and accounting for turnover to maintain optimal volunteer levels. Focused on hiring, recruiting and placing successful team members.

Motivated [Job Title] excited to bring [Number]-year background in strategic planning and program administration to growing organization. Successful in placing volunteers in understaffed departments and offering opportunities for professional development. Focused on creating solid foundation for organizational growth.

Results-oriented Volunteer Coordinator prepared for new challenge, versed in volunteer recruitment and familiar with [Type] organizational needs. Experienced in directing training to bridge knowledge gaps and drive performance improvements.

Mission-oriented [Job Title] excited to take next career step in management position with [Company]. Bringing more than [Number] years of experience in volunteer-focused program administration and strategy. Seeking to increase volunteer engagement and success through relationship building.

Experienced [Job Title] with more than [Number] years of experience, excited to bring leadership and expertise in program management to [Company]. Proven leader with team-oriented mentality. Focused on improve volunteer engagement and creating strong volunteer programs.

Passionate Volunteer Coordinator offering [Number] years of dedicated community service. Goal-oriented leader adept at overseeing volunteer operations and sourcing successful, lasting volunteers.

Efficient Office Assistant with [Number] years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Versatile Office Assistant with [Number]-year background in [Type] settings. Familiar with security, service and clerical standards. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

  • Volunteer scheduling
  • Time management
  • Volunteer training
  • Team development
  • Volunteer engagement
  • Program management
  • Volunteer needs assessments
  • Marketing strategy
  • Schedule coordination
  • Department management
  • File and Records Management
  • Community outreach
  • Volunteer evaluations
  • Training oversight
  • Report writing
  • Professional and mature
  • Meeting planning
  • Strong problem solver
  • Inventory replenishment
  • Team development
  • Opening and closing procedures
  • Training and mentoring
  • Issue and conflict resolution
  • Contract development and management
  • Brand management
  • Capital improvement planning
  • Lead generation
  • Key accounts and territory management
  • Systems and automation applications
  • People skills
  • Customer service
  • Supervision
  • Planning
  • Work ethic
  • Organization
  • Working collaboratively
  • PPE use
  • Fluent in Spanish
11/2020 to Current Volunteer Coordinator Caclv | Bethlehem, PA,
  • Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Oversaw volunteer logistics, including schedule, inventory and transportation management.
  • Leveraged staff feedback to promote volunteers into new or open permanent positions.
  • Matched volunteers to appropriate opportunities by conducting skills-based assessments.
  • Enhanced volunteer performance through incentivized goals.
  • Wrote, implemented and enforced volunteer program policies, procedures, and standards.
  • Solicited feedback from staff and volunteers to improve existing programs.
  • Covered vacancies in key roles and assignments when volunteers were absent or unavailable.
  • Followed up with staff and managers to assess volunteer needs and opportunities.
  • Represented volunteers and advocated volunteer program at company-wide meetings.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Routed agreements, contracts and invoices through signature process.
  • Mitigated risk, accurately managing daily employee benefits programs.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
  • Maintained business records by updating customer information.
  • Selected, trained and mentored over [Number] volunteers.
  • Oversaw workforce management and staff scheduling to keep office operations smooth and efficient.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Maintained positive working relationship with fellow staff and management.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Received and screened high volume of internal and external communications.
05/2015 to 05/2020 Production Scheduler Continental | Philadelphia, PA,


  • Supported development and growth of territory contractor network.
  • Created, communicated and executed sales vision, introducing tools to increase closing rates.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Conducted market research and reported on competitors.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Supervised and trained 60 to 70 employees on successful selling techniques.
  • Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
  • Hired and motivated [Number]-member sales team achieving over $[Amount] in new sales per year.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Updated procedures for [Task] to increase productivity and maximize [Type] sales.
  • Supported all sales team members to drive growth and development.
  • Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
  • Implemented creative sales and marketing strategies to assist sales team with reaching targets.
  • Created presentation materials for sales, customer relations, and management purposes.
  • Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Assembled cartons, crates and containers.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
  • Documented product transfers and shipments using [Software] to keep records current and accurate.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Maintained current knowledge of practices and regulations for freight movements and package shipments.
  • Provided information to customers regarding expected deliveries and delays.
  • Input shipping information into freight forwarder system to generate bills of lading for each package or container.
  • Cultivated positive relationships with FedEx, UPS and DHL personnel.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Reported delays, accidents or other traffic and transportation situations.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Maintained and organized important files such as purchase orders and invoices.
  • Handled any issues that occurred during the production phases, including any equipment malfunctions and staff problems.
  • Coordinated with clients and management to stay up-to-date on progress.
  • Utilized information-gathering techniques while analyzing and identifying implications to make correct planning and scheduling decisions.
  • Maintained presence on production floor to promote success among personnel and serve as team liaison.
  • Aligned operational boundaries between processes and production demands.
  • Reviewed material shortages, stock outages and safety stock levels while working with buyers, material planners, schedulers and manufacturing to meet customer requirements.
  • Scheduled orders to meet production goals and formed action plans to handle time component constraints.
  • Planned and delegated work to meet planned project and production goals.
  • Monitored development of [Type] goods throughout manufacturing process to maintain product quality.
  • Developed detail analysis of customer orders, improving lead-time performance, on-time shipment goals, inventory turns and manufacturing efficiency.
  • Monitored project progress and presented status to leaders to solve productivity issues.
  • Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
  • Documented production volume, materials consumption and quality issues in [Software] to keep management well-informed and support proactive planning.
  • Negotiated amendments and proposed plans to address specific [Area of expertise] concerns.
  • Entered information into [Software] to update [Type] and status reports.
  • Attended [Type] and [Type] meetings and assisted fellow planning staff through [Task] and [Task] to maintain proper workflows.
  • Consulted with department supervisors and [Type] teams to evaluate needs and discuss corrective actions for individual concerns.
  • Prepared narrative staff reports and recommendations of limited complexity, including special use permits and variances, with skill and accuracy.
  • Outlined production commitments and timetables using sales forecast information.
  • Delivered production schedules to [Type] team to provide established timeframes for [Action].
  • Set up delivery of [Type] materials to arrive in time for production start date.
  • Performed routine office tasks, including copying, answering telephones, file management and data entry to keep operations at optimal levels and better serve internal and external customers.
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
  • Achieved program objectives by providing technical assistance and information to staff and general public regarding administration of [Type] planning program areas and ordinances.
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Purchased goods to maintain stock and prepare for assembly of [Product or Service].
  • Documented production information showing volume produced, [Type] and [Type] data.
  • Prepared and distributed public notices or property owner verifications on behalf of [Type] department.
  • Liaised with property developers to verify developments correctly followed all planning policies and notified [Job title]s of any identified concerns.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
11/2010 to 04/2015 Cowboy and the Rose Catering Zane Lawson | City, STATE,
  • Established details of sold catering events with clients, including price, party size, setup, menu and schedule by following up closely and personally, resulting in satisfied clients.
  • Grew business through outside catering sales, executed food deliveries to perfection and devised and implemented marketing and promotional campaigns.
  • Proposed and sold customized, innovative set-ups, menus and functions for diverse groups in coordination with head of catering and chef on pricing specialty menus.
  • Liaised with clients and venue management to verify scheduling and logistics.
  • Participated actively in community and civic activities to maintain visibility and to create booking opportunities and exceeded budgeted booking goals and revenue in every special event area.
  • Secured unprecedented levels of new business and maintained repeat customers for catering service provider via sales calls, networking, advertising and social media.
  • Utilized knowledge of SEO and social media marketing to increase website traffic.
  • Maximized profit through contract negotiation with vendors and venues.
  • Created and implemented targeted marketing campaigns to increase sales.
  • Inspected banquet room and checked with catering team before functions to verify correct room set-up, schedule of events, staffing and audio-visual configuration.
  • Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
  • Actualized strategies to continuously improve customer service, company or brand visibility and [Product or Service] provided.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Coordinated Daily Field Reports (DFRs) and sent to clients
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Conducted market research and reported on competitors.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
08/2012 to 03/2015 Kitchen Director Manager Chick Fill A | City, STATE,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
Education and Training
Expected in 12/2020 License | Producer Xcel Solution , Grand Junction, CO GPA:
Expected in | Mesa Co, Grand Junction, CO GPA:

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  • Xcel Solution
  • Mesa Co

Job Titles Held:

  • Volunteer Coordinator
  • Production Scheduler
  • Cowboy and the Rose Catering
  • Kitchen Director Manager


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