volunteer chaplain resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Proficient in EPIC, MIcrosoft, Excel
  • Stress Management Assistance
  • Materials Preparation
  • Records Maintenance
  • Records Management
Volunteer Chaplain, 11/2018 - Current
Ymca Twin Cities Babbitt, MN,
  • Engaged in interfaith, community and recreational activities for religious programs.
  • Administered communion, baptisms and other religious rites.
  • Met with individuals in hospitals and prisons, offering comfort and support.
  • Led community outreach by supporting and expanding mission initiatives.
  • Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
  • Managed all aspects of ministry.
  • Collaborated closely with individuals to better understand unique issues and determine appropriate levels of involvement to meet spiritual needs.
  • Handled emotionally disturbing situations.
  • Recorded patient information with [Type] database accurately and timely.
  • Related effectively with clergy and individuals from variety of faith and non-faith traditions.
  • Facilitated and participated in prayer services while honoring religious preferences of patients, loved ones and staff within hospital.
  • Provided pastoral assistance and support to both patients and loved ones during crisis situations.
  • Maintained availability to answer pages for emergency pastoral care during assigned shifts.
  • Delivered high level of spiritual guidance, emotional support and practical assistance to residents, loved ones and employee teams.
  • Utilized understanding of crisis intervention and stress management to support others in emergency situations.
  • Responded quickly when paged for disasters or drills.
  • Referred patients and associates to local clergy and pastoral ministries.
  • Referred families and individuals to community support services, psychologists or doctors for necessary care.
Volunteer, 11/2018 - Current
City Of Santa Cruz Santa Cruz, CA,
  • Answered visitor questions, offered directions and escorted to destination.
  • Provided reception support and gave general information to visitors and families.
  • Performed general cleaning duties, keeping work areas clean and organized.
  • Greeted and directed patients and visitors to hospital departments to facilitate front-office procedures.
  • Improved quality of patient care by engaging with patients and families.
  • Supported nursing staff by working on variety of projects to enhance department.
  • Sat with patients in need of companionship and emotional support.
  • Restocked bins and shelves and displayed newest merchandise.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Pastor, 03/2012 - Current
Family Christian Life Deliverance Ministries City, STATE,
  • Demonstrated effective leadership to church, including managing daily operations, developing and administering annual budget and promoting compassionate pastoral care to members and public.
  • Preached and ministered to members and congregation through multiple avenues of communication.
  • Visited, counseled and prayed with church members to provide pastoral care.
  • Conducted special services like baptisms, weddings and funerals.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
  • Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
  • Reached out to unchurched, new residents or inactive church members.
  • Managed all aspects of ministry.
  • Collaborated with staff and volunteers to administer pastoral care in times of celebration and grief.
Library Information Specialist, 05/1998 - 05/2015
Accenture City, STATE,
  • Planned and completed group projects, working smoothly with others.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Enhanced library offerings by searching catalogs and recommending new purchases.
  • Compiled circulation statistics and drafted reports to illustrate metrics.
  • Made copies of reference materials for patrons and processed associated fees.
  • Used physical books, internal databases and online resources to help patrons with diverse questions.
  • Performed digital research using databases and online data repositories.
  • Troubleshot technical problems with library computers and other technology.
  • Taught group and individual instruction sessions to impart knowledge of library and research practices.
  • Researched questions and concerns from customers and provided detailed responses.
Education and Training
Bachelor of Science: Organizational Mangement, Expected in 05/2004
Nyack College - Nyack, NY
Status -
Associate of Science: Funeral Director, Expected in
Piedmont Technical College - Greenwood, SC
Status -
  • Licensed Funeral Director Apprentice - 2023
Negotiated :

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Resume Overview

School Attended

  • Nyack College
  • Piedmont Technical College

Job Titles Held:

  • Volunteer Chaplain
  • Volunteer
  • Pastor
  • Library Information Specialist


  • Bachelor of Science
  • Associate of Science

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