Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Dedicated Customer Service Representative driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements.
Ensure proper supervision, safety and security of camp members
Cultivate positive relationships with children by interacting during activities
Execute daily activity schedules, gather materials and assist with set-up, breakdown and clean-up
Maintain accurate participant records, including attendance, discipline, medication log, and accident or injury reports
Ensure activities and field trips ran smoothly and in accordance with Camp Good Day rules and Safety regulations
Adhere to all emergency procedures associated with camp program
Collaborate with other camp counselors to create atmosphere of fun and learning
05/2017 to Current
Store Associate Save Mart Supermarkets – Rocklin, CA,
Monitor sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
Display merchandise by arranging in appealing and orderly way to boost sales
Log reports, expenses, receipts and sales documents
Employ strategic tactics such as cross-selling and upselling to drive sales
Field questions and solve problems by informing customers of current promotions and store policies
Utilize POS system to accurately process sales, returns and gift card activations
Maintain customer satisfaction by following all health/sanitation codes according to the Department of Public Health
04/2015 to 08/2016
Assistant Store ManagerAlex And Ani – Natick, MA,
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Met or surpassed business targets regularly through employee engagement and forward-thinking planning
Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
Reviewed performance data to monitor and measure productivity, goal progress and activity levels
Promoted professional growth and facilitated talent development of each associate to drive performance excellence
Supervised and evaluated staff including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
Developed and managed employee schedules, balancing individual requests and requirements with business needs
Supervised payroll corrections for accuracy and duplications
Onboarded new employees, including training, mentoring and new hire documentation
Performed mandatory audits to ensure compliance in all areas were met
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
09/2011 to 07/2014
Assistant Manager Windsor Fashions – City, STATE,
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
Coached team on effective upselling and cross-selling methods
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Submitted reports to District Manager to aid in business decision-making and planning
Monitored employee performance and developed improvement plans
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Skills
Interpersonal, verbal, and written communication skills
Conflict resolution and mediation
Organizational skills
MS Windows proficient
Customer Service
Multi-line phone proficiency
Administrative tasks
Education
Expected in 12/2022
BBA: Operations Management Arizona State University - Tempe, AZ GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
