Volunteer Camp Counselor Resume Example
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VOLUNTEER CAMP COUNSELOR
Professional Summary
Dedicated Customer Service Representative driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements.
Skills
- Interpersonal, verbal, and written communication skills
- Conflict resolution and mediation
- Organizational skills
- MS Windows proficient
- Customer Service
- Multi-line phone proficiency
- Administrative tasks
Education
Arizona State UniversityCity, StateExpected in 12/2022BBA: Operations Management
Work History
Scheels Sports- Volunteer Camp Counselor
Billings , MT10/2019 - Current
Billings , MT10/2019 - Current
- Ensure proper supervision, safety and security of camp members
- Cultivate positive relationships with children by interacting during activities
- Execute daily activity schedules, gather materials and assist with set-up, breakdown and clean-up
- Maintain accurate participant records, including attendance, discipline, medication log, and accident or injury reports
- Ensure activities and field trips ran smoothly and in accordance with Camp Good Day rules and Safety regulations
- Adhere to all emergency procedures associated with camp program
- Collaborate with other camp counselors to create atmosphere of fun and learning
Save Mart Supermarkets- Store Associate
Rocklin , CA05/2017 - Current
Rocklin , CA05/2017 - Current
- Monitor sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products
- Display merchandise by arranging in appealing and orderly way to boost sales
- Log reports, expenses, receipts and sales documents
- Employ strategic tactics such as cross-selling and upselling to drive sales
- Field questions and solve problems by informing customers of current promotions and store policies
- Utilize POS system to accurately process sales, returns and gift card activations
- Maintain customer satisfaction by following all health/sanitation codes according to the Department of Public Health
Alex And Ani- Assistant Store Manager
Natick , MA04/2015 - 08/2016
Natick , MA04/2015 - 08/2016
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning
- Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Supervised and evaluated staff including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
- Developed and managed employee schedules, balancing individual requests and requirements with business needs
- Supervised payroll corrections for accuracy and duplications
- Onboarded new employees, including training, mentoring and new hire documentation
- Performed mandatory audits to ensure compliance in all areas were met
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
Windsor Fashions- Assistant Manager
City , STATE09/2011 - 07/2014
City , STATE09/2011 - 07/2014
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Coached team on effective upselling and cross-selling methods
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Submitted reports to District Manager to aid in business decision-making and planning
- Monitored employee performance and developed improvement plans
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Developed loyaland highly satisfied customer base through proactive management of team customer service strategies
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Resume Overview
School Attended
- Arizona State University
Job Titles Held:
- Volunteer Camp Counselor
- Store Associate
- Assistant Store Manager
- Assistant Manager
Degrees
- BBA : Operations Management
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