Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Results-oriented Environmental Services Director with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
  • Microsoft Word/Excel
  • Schedule Management
  • Customer Service
  • Adaptability
  • Dependability
  • Leadership
  • Initiative
  • Communication
  • Teamwork
  • Time Management
  • Hands-on
  • Problem Solving
  • Prioritizing
  • Multitasking
  • Written/Verbal Skills
  • Detail Oriented
  • Organization
Customer Service
  • Meeting the customer's daily expectations, whether meeting the vendor's expectations, the family member of the resident's, or the resident's expectations, customer service is our first priority in which we are deemed successful.
Quality Assurance
  • Ensured quality of Resident/Patient care by providing exceptional housekeeping and laundry services. Recently passed AHCA state inspection on August of 2016.
  • Managed detailed scheduling to ensure daily adequate staffing to provide quality resident care.
Volunteer - Assistant Youth Basketball Coach, 01/2016 - Present
Ebenezer Iowa City, IA,
  • Teach sportsmanship Teach teamwork Help the youth develop their skills Teach kids the rules of basketball Run practice/Coach on game days Teach kids the importance of following the rules Motivate parents to participate in their child's development Keep in constant communication with parents with anything regarding to their child.
Environmental Services Director, 05/2012 - Current
Healthcare Services Group, Inc City, STATE,
  • Manage the day-to-day environmental operations Managed the day-to-day laundry operations.
  • Ensure customer satisfaction
  • Managed payroll
  • Maintain monthly Supply/Payroll Budget
  • Monthly orders
  • Teamwork
  • Hands on Manager
  • Employee training
  • Hire/Terminate employees
  • Manage 12-18 Employees.
Working Supervisor, 09/2010 - 09/2011
United States Marine Corps City, STATE,
  • Supervised over 30 Marines on day to day operations.
Board Vehicle Equipment Supervisor/Driver, 09/2007 - 09/2011
Problem Solving Organizational Leadership United States Marine Corps City, STATE,
  • Ensured that the vehicle equipment was well maintained.
  • I ordered over $500,000.00 worth of vehicle equipment in the 20 months that I held this position.
  • Flexibility.
  • Organization.
  • Transport Cargo to designated locations.
Budget, Coach, customer satisfaction, Customer Service, Detail Oriented, Employee training, laundry, Leadership, Excel, Microsoft Word, Multitasking, Payroll, Problem Solving, Teamwork, Time Management, Verbal Skills, Written
Associates of Arts: Paralegal Studies, Expected in Dec 2014
Keiser University - Palm Beach, FL
Paralegal Studies
General Education Degree: , Expected in June 2007
Loring Job Corps - Limestone, ME

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School Attended

  • Keiser University
  • Loring Job Corps

Job Titles Held:

  • Volunteer - Assistant Youth Basketball Coach
  • Environmental Services Director
  • Working Supervisor
  • Board Vehicle Equipment Supervisor/Driver


  • Associates of Arts
  • General Education Degree

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