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Vocational Rehabilitation Counselor resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Seeking a full-time position that will provide me the opportunity to utilize my 10 years of professional experience as a Vocational Rehabilitation Counselor. I am a dedicated and hardworking paraprofessional passionate about encouraging and promoting an environment of inclusion and success.

Skills
  • Strong Documentation Skills
  • Resourceful
  • Advocate
  • Community Relations
  • Case Management
  • Comprehensive Vocational Assessments
  • Community Outreach
  • Microsoft Office
  • Friendly, Positive Attitude
  • Critical Thinking
  • Reliable & Trustworthy
  • Planning & Organizing
  • Active Listening
  • Strong and Positive Ethics
  • Training & Development
  • Employment Market Understanding
Education and Training
University of Kentucky Lexington, KY Expected in 12/2011 Master of Science : Vocational Rehabilitation Counseling - GPA :
STATE UNIVERSITY oF NEW YORK Plattsburgh, NY Expected in 05/2009 Bachelor of Science : Psychology and Sociology - GPA :
Certifications
  • Certified Rehabilitation Counselor Certification (CRCC) -2011
  • University of Kentucky the Human Development Institute - Certified specialization of Developmental Disabilities- 2011.
  • Certified Job Coach training -2010
Experience
State Of North Dakota - Vocational Rehabilitation Counselor
Telecommute, ND, Jul2012 - Oct2022
  • Established long and short-term VR goals based the individual's needs.
  • Assisted participants enrolled in NY State VR program with resume development, job searching, interviewing skills that lead to securement of long-term employment.
  • Created, coordinated, and connected individuals with relevant community resources and services.
  • Performed assessments to determine individual limitations and strengths as it pertains to their employment goal.
  • Managed a caseload of 170-200 cases.
  • Helped individuals address disabilities in the workforce and put together career plans suited on their needs, interests, and ability.
  • Collaborated with various healthcare professionals, paraprofessionals, families, and support systems to a participant, as needed throughout the vocational process.
  • Collaborated with the interagency VR team members to deliver services, develop solutions, and meet deadlines that adhere to both State and Government compliance.
  • Worked successfully with VR contracted providers, as well as VR referral sources to accomplish goals and address issues related to VR agencies process, policies, and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers via face-to-face, written, or on-phone.
  • Reviewed, clarified, and finalized case notes daily.
  • Juggled multiple projects and tasks on a daily basis to ensure high quality and timely delivery.
  • Prepared individuals for self-management and decision-making responsibilities.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed load of multiple cases on consistent basis.
Rock Valley College - Vocational Rehabilitation Counselor Trainee
Rockford, IL, Jun2011 - Dec2011
  • Skills/ proficiencies and expertise obtained from fieldwork included: assisting various CRC counselors with daily case work assignments.
  • Documented and filed patient health reports and charts.
Canfor - Job Placement Specialist
Myrtle Beach, SC, 05/2009 - 06/2010
  • Utilized various methods to approach business’ to consider hiring individuals with disabilities
  • Assessed vocational skills, interests and abilities, and collaborated with professionals to identify consumer’s needs
  • Assisted consumers with developing resumes and cover letters, conducted mock interviews to improve interviewing skills
  • Supervised and evaluated consumer’s on-site performance
  • Attended various job fairs and workshops, and established relationships with business and community leaders
  • Explained job duties, compensation and benefits to potential candidates.
State University Of New York At Plattsburgh - Purchasing Clerk
City, STATE, Sep2008 - May2009
  • Verified quantities received against bills of lading, contracts, purchase requests and shipping documents.
  • Collected operations spending and documented such data into the accounting softwear.
  • Created spreadsheets detailing various account.
  • Organized and filed account orders for record keeping.
  • Utilized purchasing softwear to keep accurate records of orders for various accounts.

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Resume Overview

School Attended

  • University of Kentucky
  • STATE UNIVERSITY oF NEW YORK

Job Titles Held:

  • Vocational Rehabilitation Counselor
  • Vocational Rehabilitation Counselor Trainee
  • Job Placement Specialist
  • Purchasing Clerk

Degrees

  • Master of Science
  • Bachelor of Science

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