Casework and counseling settings experience included homeless shelter, Career Center, client workplaces, and residential treatment. Social service professional, talented at setting clients at ease, and structuring action plans around each client's strengths. Adept at handling the stressful demands of working with marginalized people. Specialized in providing employment services to low-income and single-parent families. Excelled at identifying barriers and documenting cases. Specialized in providing case management and counseling services to dual-diagnosed populations and female intravenous and pregnant users. Worked with great care and strived to find the healthiest solutions possible for all individuals and family members based on System Theory Model. Compassionate and active listener dedicated to working tirelessly with clients to help them manage or resolve mental health issues and thrive on their own terms.
Qualifications
Natural leader
Strong verbal communication
Program development
Collaborative team member
Licensed Master of Social Work (LMSW)
Empathetic and active listener
Homeless/dual diagnosed populations
Community outreach and resources
Highly skilled educator
Licensed Chemical Dependency Counselor (LCDC)
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
University of Southern CaliforniaLos Angeles, CAExpected in 05/2019 – –Master of Social Work:Social Work - GPA:
George W. Truett Theological Seminary of Baylor UniversityWaco, TXExpected in 05/2016 – –Master of Divinity:Theology - GPA:
Wayland Baptist UniversityPlainview, TXExpected in 12/2001 – –Bachelor of Science:Occupational Education - GPA:
Experience
State Of North Dakota - Vocational Rehabilitation Counselor New Town, ND, 11/2020 - Current
Assists eligible individuals with disabilities to prepare for, retain, obtain and/or advance in competitive, integrated employment and includes assisting students with disabilities to transition successfully from high school to postsecondary education and employment
Collects and analyzes all information necessary to make an accurate eligibility decision (e.g
Medical, psychological, school records, employment records, etc.)
Assists the customer in choosing an appropriate employment by analyzing information to determine the customer’s strengths, resources, priorities, concerns, abilities, capabilities, and interests, and matching that information to the current job market
Works collaboratively with the customer to develop a plan of services designed to achieve the consumer’s identified employment goals
Ensures timely, cost-effective provision of services and consumer progress toward achievement of their employment goal
Develops and implements a process leading to successful job placement
Applies best value purchasing practices and uses available, comparable benefits and services to ensure effective use of public funds
Develops and maintains relations with community referral sources, businesses, employers, and schools.
Pressley Ridge - Case Manager/Educator WV, State, 10/2018 - 04/2020
Provided substance abuse treatment services to a diverse population within contract and /or regulatory guidelines
Conducted life skills groups, psycho-educational groups, counseling groups, and individual therapy sessions for assigned caseload
Documented treatment services in clinical files and maintained related records
Provided case management services for all clients including clients classified with Co-occurring Psychiatric and Substance use Disorders (COPSD) and Female Intravenous and pregnant users
Provided discharge planning services to ensure clients received necessary and required services
Worked with counselors and staff to provide cohesive care for clients
Consulted with clinicians to devise and manage effective ongoing treatment plans for clients
Evaluated treatment plans against individual goals and organizational standards
Educated clients and loved ones about different treatment options and outside approaches, reducing the burden on organizational resources
Facilitated the acquisition of bus passes for clients to obtain employment assistance and employment
Increased referral rates by providing excellent service and building meaningful relationships with clients and human resources
Care New England Health System - Social Work Intern Cranston, RI, 05/2017 - 09/2018
Provided substance abuse treatment services to a diverse population within contract and /or regulatory guidelines
Conducted life skills groups and psycho-educational groups
Documented treatment services in clinical files and maintained related records
Provided case management services for all clients including clients classified with Co-occurring Psychiatric and Substance Use Disorders (COPSD) and Female Intravenous and pregnant users
Provided discharge planning services to ensure clients received necessary and required services
Worked with counselors and staff to provide cohesive care for clients
Upper Chesapeake Health - Workforce Development Specialist Forest Hill, MD, 03/2008 - 08/2011
Interviewed job seekers to access, enroll, and refer them to appropriate services
Identified factors which may have contributed to employment issues
Provided guidance and counseling for participants experiencing barriers to employment
Worked with clients to overcome barriers to employment
Trained job seekers on job search tools/strategies and using resource rooms
Administered, scored, and interpreted appropriate vocational tests
Referred participants to job openings and other employment opportunities
Helped clients meet eligibility requirements to obtain funding for education
Utilized a variety of computer software applications
The Kitchen, Inc - Case Manager City, STATE, 01/2005 - 02/2008
Provided on-going case management to individuals seeking temporary shelter
Conducted intake interviews and Orientation Class for incoming residents
Collaborated with mental health professionals to create support teams for clients
Brokered relationships between clients and members of the community
Initiated, and organized transportation for shelter residents to have access to employment opportunities
Worked to connect homeless veterans to appropriate resources
Helped design and lead classes for residents
Provided supervision of homeless shelter as called on by Director of Social Services
Assisted clients in applying for low-income housing programs
Assisted in creation of discharge plan and reintegration into the community
Conducted follow-up visits with clients
Developed a comprehensive community resource guide
Provided supervision of two Social Work interns
Accomplishments
Developed highly effective psych-educational classes for open groups designed to educate clients about their disorders and effective ways of coping
Developed format for case managers to report client progress in case notes which combined host organization, state, and federal standards for reporting
Developed transportation service for homeless job seekers and facilitated transportation for clients dealing with addictions and mental health issues to travel back and forth to One-Stop Career Centers, and other employment opportunities
Worked with staff member and employers to develop Alternative Work Experience (AWEP) and Community Work Experience (CWEP) activities for underserved population to prepare them for employment positions in the community
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School Attended
University of Southern California
George W. Truett Theological Seminary of Baylor University
