Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
  • Casework and counseling settings experience included homeless shelter, Career Center, client workplaces, and residential treatment. Social service professional, talented at setting clients at ease, and structuring action plans around each client's strengths. Adept at handling the stressful demands of working with marginalized people. Specialized in providing employment services to low-income and single-parent families. Excelled at identifying barriers and documenting cases. Specialized in providing case management and counseling services to dual-diagnosed populations and female intravenous and pregnant users. Worked with great care and strived to find the healthiest solutions possible for all individuals and family members based on System Theory Model. Compassionate and active listener dedicated to working tirelessly with clients to help them manage or resolve mental health issues and thrive on their own terms. Qualifications
  • Natural leader
  • Strong verbal communication
  • Program development
  • Collaborative team member
  • Licensed Master of Social Work (LMSW)
  • Empathetic and active listener
  • Homeless/dual diagnosed populations
  • Community outreach and resources
  • Highly skilled educator
  • Licensed Chemical Dependency Counselor (LCDC)
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
University of Southern California Los Angeles, CA Expected in 05/2019 – – Master of Social Work : Social Work - GPA :
George W. Truett Theological Seminary of Baylor University Waco, TX Expected in 05/2016 – – Master of Divinity : Theology - GPA :
Wayland Baptist University Plainview, TX Expected in 12/2001 – – Bachelor of Science : Occupational Education - GPA :
Experience
State Of North Dakota - Vocational Rehabilitation Counselor
New Town, ND, 11/2020 - Current
  • Assists eligible individuals with disabilities to prepare for, retain, obtain and/or advance in competitive, integrated employment and includes assisting students with disabilities to transition successfully from high school to postsecondary education and employment
  • Collects and analyzes all information necessary to make an accurate eligibility decision (e.g
  • Medical, psychological, school records, employment records, etc.)
  • Assists the customer in choosing an appropriate employment by analyzing information to determine the customer’s strengths, resources, priorities, concerns, abilities, capabilities, and interests, and matching that information to the current job market
  • Works collaboratively with the customer to develop a plan of services designed to achieve the consumer’s identified employment goals
  • Ensures timely, cost-effective provision of services and consumer progress toward achievement of their employment goal
  • Develops and implements a process leading to successful job placement
  • Applies best value purchasing practices and uses available, comparable benefits and services to ensure effective use of public funds
  • Develops and maintains relations with community referral sources, businesses, employers, and schools.
Pressley Ridge - Case Manager/Educator
WV, State, 10/2018 - 04/2020
  • Provided substance abuse treatment services to a diverse population within contract and /or regulatory guidelines
  • Conducted life skills groups, psycho-educational groups, counseling groups, and individual therapy sessions for assigned caseload
  • Documented treatment services in clinical files and maintained related records
  • Provided case management services for all clients including clients classified with Co-occurring Psychiatric and Substance use Disorders (COPSD) and Female Intravenous and pregnant users
  • Provided discharge planning services to ensure clients received necessary and required services
  • Worked with counselors and staff to provide cohesive care for clients
  • Consulted with clinicians to devise and manage effective ongoing treatment plans for clients
  • Evaluated treatment plans against individual goals and organizational standards
  • Educated clients and loved ones about different treatment options and outside approaches, reducing the burden on organizational resources
  • Facilitated the acquisition of bus passes for clients to obtain employment assistance and employment
  • Increased referral rates by providing excellent service and building meaningful relationships with clients and human resources
Care New England Health System - Social Work Intern
Cranston, RI, 05/2017 - 09/2018
  • Provided substance abuse treatment services to a diverse population within contract and /or regulatory guidelines
  • Conducted life skills groups and psycho-educational groups
  • Documented treatment services in clinical files and maintained related records
  • Provided case management services for all clients including clients classified with Co-occurring Psychiatric and Substance Use Disorders (COPSD) and Female Intravenous and pregnant users
  • Provided discharge planning services to ensure clients received necessary and required services
  • Worked with counselors and staff to provide cohesive care for clients
Upper Chesapeake Health - Workforce Development Specialist
Forest Hill, MD, 03/2008 - 08/2011
  • Interviewed job seekers to access, enroll, and refer them to appropriate services
  • Identified factors which may have contributed to employment issues
  • Provided guidance and counseling for participants experiencing barriers to employment
  • Worked with clients to overcome barriers to employment
  • Trained job seekers on job search tools/strategies and using resource rooms
  • Administered, scored, and interpreted appropriate vocational tests
  • Referred participants to job openings and other employment opportunities
  • Helped clients meet eligibility requirements to obtain funding for education
  • Utilized a variety of computer software applications
The Kitchen, Inc - Case Manager
City, STATE, 01/2005 - 02/2008
  • Provided on-going case management to individuals seeking temporary shelter
  • Conducted intake interviews and Orientation Class for incoming residents
  • Collaborated with mental health professionals to create support teams for clients
  • Brokered relationships between clients and members of the community
  • Initiated, and organized transportation for shelter residents to have access to employment opportunities
  • Worked to connect homeless veterans to appropriate resources
  • Helped design and lead classes for residents
  • Provided supervision of homeless shelter as called on by Director of Social Services
  • Assisted clients in applying for low-income housing programs
  • Assisted in creation of discharge plan and reintegration into the community
  • Conducted follow-up visits with clients
  • Developed a comprehensive community resource guide
  • Provided supervision of two Social Work interns
Accomplishments
  • Developed highly effective psych-educational classes for open groups designed to educate clients about their disorders and effective ways of coping
  • Developed format for case managers to report client progress in case notes which combined host organization, state, and federal standards for reporting
  • Developed transportation service for homeless job seekers and facilitated transportation for clients dealing with addictions and mental health issues to travel back and forth to One-Stop Career Centers, and other employment opportunities
  • Worked with staff member and employers to develop Alternative Work Experience (AWEP) and Community Work Experience (CWEP) activities for underserved population to prepare them for employment positions in the community

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Resume Overview

School Attended

  • University of Southern California
  • George W. Truett Theological Seminary of Baylor University
  • Wayland Baptist University

Job Titles Held:

  • Vocational Rehabilitation Counselor
  • Case Manager/Educator
  • Social Work Intern
  • Workforce Development Specialist
  • Case Manager

Degrees

  • Master of Social Work
  • Master of Divinity
  • Bachelor of Science

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