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Vital Records Specialist Resume Example

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VITAL RECORDS SPECIALIST
Professional Summary
Driven to exceed goals and build long term relationships.  Delivers positive and high-quality customer service.
Skills
  • Quick learner
  • Strong client relations
  • Multi-line phone talent
  • MS Windows proficient
  • Creative problem solver
  • Trusted key holder
Work History
Vital Records Specialist, 11/2011 to Current
Company Name – City, State
    • Issued birth and death certificates for the general public while verifying eligibility
    • Amended birth and death records to reflect correct information
    • Registered all home births (within first year of birth) for those born in Navajo County only
    • Registered deaths for hospitals who do not have access to Arizona Vital Records System
    • Entered the cause of death and issued permits for disposition
    • Collected monies and made weekly deposits
    • Answered a large sum of phone calls per day
    • Planned and coordinated traveling throughout Navajo County providing Vital Records services to communities

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Secretary, 08/2008 to 11/2011
Company Name – City, State
  • Answered and quickly redirected up to 20 calls per day.
  • Organized office functions and meetings
  • Scheduled appointments for family planning and immunizations
  • Coordinated and planned large immunizations clinics for back to school and flu season
  • Entered all immunizations given by our office into ASIIS (Arizona State Immunization Information System)
  • Entered all Tuberculosis Test into TB Star
  • Planned and organized quite a few TB tests clinics for schools and senior center
Customer Advocate, 03/2008 to 08/2008
Company Name – City, State
  • Assisted customers in qualifying for payday and auto title loans
  • Handled $6,000+ throughout the day
  • Planned incentive events for the area
  • Traveled to other store locations when needed
  • Greeted customers entering the store to acknowledge what each customer wanted or needed
Education
No Degree: General Studies, Mesa Community College -
  • Coursework includes: Math 101 and English Literature 
  • Microsoft Office Proficiency
  • Dedicated Team Player
High School Diploma: 2006
Holbrook High School -
Coursework includes: General Studies
Certifications
  • Arizona Vital Records certified in EBRS 2003 Standard
  • Emergency Management Institute - FEMA IS-00200.a ICS for Single Resources and Initial Action Incidents
  • Emergency Management Institute  - FEMA IS-00700.a National Incident Management System (NIMS) 
  • Emergency Management Institute - FEMA IS-00100.a Introduction to the Incident Command System
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Resume Overview

School Attended

  • Mesa Community College
  • Holbrook High School

Job Titles Held:

  • Vital Records Specialist
  • Secretary
  • Customer Advocate

Degrees

  • No Degree : General Studies ,
    High School Diploma : 2006

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