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visual merchandising manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while facilitating company growth.

Skills
  • Customer Service
  • Adaptability and Flexibility
  • Workflow Coordination
  • Originality and Creativity
  • Team Collaboration
  • Placement Optimization
  • Problem-Solving
  • Documentation and Recordkeeping
  • Staff Training
  • Hand and Power Tool Operation
  • Relationship Building
  • Critical Thinking
Experience
Visual Merchandising Manager, 06/2022 to 06/2022
PlanetartWoodland Hills, CA,
  • Changed and adjusted displays for new product launches, seasonal changes and different themes.
  • Produced various design layouts for window, interior and sign displays and floor plans.
  • Collaborated with assistant merchandisers to draft, design and develop new project and display ideas and presented results to supervisors.
  • Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
  • Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
  • Updated [Number]-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Restructured merchandising strategy to promote high value and products.
  • Supervised up to [Number] employees on merchandising team.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Presented updated floor plans and design strategy to store management.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
Assistant Store Manager, 06/2017 to 06/2019
Pet Supplies PlusMansfield, OH,
  • Coached and developed store associates through formal and informal interactions.
  • Examined merchandise to correctly price and display products.
  • Collaborated with staff to maximize customer satisfaction and streamline procedures.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Lead team of [Number] employees in all operations including sales, service, parts and office functions.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Formed and sustained strategic relationships with clients.
  • Trained, managed and motivated employees to promote professional skill development.
  • Exercised organizational leadership practices and communicated business vision to achieve sales goals.
  • Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Managed scheduling for [Number] employees to optimize productivity.
  • Motivated employees to share ideas and feedback.
  • Capitalized on existing talent while facilitating recruitment and development of new talent.
Store Manager, 10/2016 to 06/2018
ArdenePeabody, MA,
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Updated and maintained store signage and displays.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
Assistant Store Manager, 02/2015 to 09/2016
Pet Supplies PlusMedina, OH,
  • Coached and developed store associates through formal and informal interactions.
  • Examined merchandise to correctly price and display products.
  • Collaborated with staff to maximize customer satisfaction and streamline procedures.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Lead team of [Number] employees in all operations including sales, service, parts and office functions.
  • Set sales budget for prime costs, loss of goods and controllable items to improve cash flow.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Reduced process lags by hiring top talent and managing staff to ensure optimal productivity.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Implemented effective customer service surveys to encourage feedback.
  • Spearheaded recruitment of top talent to fill vacancies.
  • Motivated employees to share ideas and feedback.
Education and Training
Bachelor of Arts: Social Work, Expected in 05/2014 to Western Connecticut State University - Danbury, CT
GPA:

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Resume Overview

School Attended

  • Western Connecticut State University

Job Titles Held:

  • Visual Merchandising Manager
  • Assistant Store Manager
  • Store Manager
  • Assistant Store Manager

Degrees

  • Bachelor of Arts

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