Conscientious Starter with background promoting program success in multiple settings. Maintain discipline and safety while delivering fun and engaging experience for participants. Approached each day and unique challenges with enthusiasm, patience, and humor. Energetic Starter with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Reliable employee seeking Caretaker position. Offering excellent communication and good judgment. Dedicated Auto Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Facility Operations
Scheduling Events and Programs
Transportation Logistics
Problem Solving and Complaint Resolution
Teamwork and Collaboration
Customer and Service-Oriented
Computer Proficiency
Safety Guidelines and Procedures
Verbal and Written Communication
Documentation and Recordkeeping
Time Management
Friendly, Positive Attitude
Group Supervision
Collaboration and Teamwork
Composure and Emotional Control
Cleaning and Sanitizing
New Hire Orientation
Enforcing Rules and Regulations
Inventory Management
New Arrival Introductions
Individual and Group Coaching
Decision Making
Staff Training
Data Entry
Group Discussions
Work and Task Assignment
Attention to Detail
Work History
08/2018 to Current
Villages Golf Associate - Inside StarterDidi Hirsch Mental Health Services – Pacoima, CA,
Worked flexible hours; night, weekend, and holiday shifts.
Carried out day-day-day duties accurately and efficiently.
Handled cash/credit transactions and balanced receipts and end of shift while updating journal entries and generating reports to close daily books.
Responsible for creating training documents for existing and new employees.
Trained new employees.
06/2016 to 04/2018
Cook/Banquet BartenderCgi Group Inc. – Rochester, NY,
Prepared for events by setting up bar, stocking supplies and arranging tables.
Responded to guest questions and requests with friendly and knowledgeable service.
Checked ID cards and verified bar guests were of legal age.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
Set up glassware, liquor and other necessary supplies for special events.
Poured and prepared mixed drinks for over [Number] customers daily.
Closed out cash register and prepared cashier report at close of business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Set and reset tables to support serving staff.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Created attractive bar displays by strategically arranging bottles and glasses.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Prepared garnishes by evenly slicing and pitting fruits.
Worked kitchen in cooking capacity as well as organizing plates from cooks with proper garnish and released food to waitress staff.
01/2008 to 06/2016
IT ManagerCgi Group Inc. – San Francisco, CA,
Managed network and system performance, conducting troubleshooting, security patching and maintenance.
Oversaw IT department operations and training.
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
Demonstrated familiarity with latest hardware, software and networking technology, as well as industry trends.
Closely collaborated with project members to identify and quickly address problems.
Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
Built, customized and repaired technology based on staff requests.
Conducted company-wide technology instruction, onboarding and education.
Coordinated ongoing technical training and personal development classes for staff members.
Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Interviewed, hired, trained and mentored [Number] staff by coaching daily, leading performance reviews and offering constructive feedback.
Communicated regularly with customers concerning data exchange and technology integration.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements.
Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Assessed existing systems including billing automation, accounting and real-time reporting and analytics capabilities, delivering updates for security purposes.
04/1998 to 01/2008
IT AnalystChrysler – City, STATE,
Participated in internal audits regarding quality management system.
Resolved malfunctions with systems and programs through troubleshooting.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Evaluated and adopted new technologies to address changing industry needs.
Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
Investigated and addressed system issues to enhance usability and improve functionality.
Assessed business needs and problem areas to create focused solutions like [Result].
Delivered in-depth [Software] training, imparting knowledge of best practices for protecting data and minimizing errors.
Oversaw installation of software programs and hardware systems to meet requirements.
Boosted information sharing by enhancing interfaces between computer systems.
Planned and conceived computer systems using information engineering, data modeling and structured analysis.
Enhanced and reconstructed computer systems resulting in [Number]% increased efficiency for business end-users.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
05/1981 to 01/1998
IT AnalystFederal Reserve Bank – City, STATE,
Participated in internal audits regarding quality management system.
Resolved malfunctions with systems and programs through troubleshooting.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
Investigated and addressed system issues to enhance usability and improve functionality.
Assessed business needs and problem areas to create focused solutions like [Result].
Delivered in-depth [Software] training, imparting knowledge of best practices for protecting data and minimizing errors.
Oversaw installation of software programs and hardware systems to meet requirements.
Boosted information sharing by enhancing interfaces between computer systems.
Planned and conceived computer systems using information engineering, data modeling and structured analysis.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Maintained energy and enthusiasm in fast-paced environment.
Education
Expected in 06/1981
Bachelor of Science: Computer And Information Sciences/Management Davenport University - Dearborn, MI, GPA:
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