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video conference engineer resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Veteran AV/VC Engineer with 19 years experience serving the needs of a wide spectrum of customers. Seeking a position assisting clients in a tech environment.
Work History
Video Conference Engineer, 05/2012 - 11/2015
Scioto Morgantown, ,
  • Managed VC/AV configurations and support.
  • Providing solutions, troubleshooting integrated systems.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Followed up with clients to ensure optimal customer satisfaction.
AV Facilities Coordinator, 07/2011 - 06/2012
Morgan Lewis City, STATE,
  • Created new guide lines to setting up better VCs, WebEx, AV sets, IP phones.
  • Provided base level IT support to non-technical personnel within the business.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
Service Technician / Coordinator, 12/2007 - 11/2010
Advanced AV City, STATE,
  • Troubleshooting, loading code, and repairing Crestron, AMX and ClearOne DSP issues.
  • Providing support for Tandberg and Polycom video and audio conferencing, along with basic IT.
  • Researched, troubleshot and resolved complex problems independently.
Litigation Tech, 06/2006 - 04/2007
AQUIPT City, STATE,
  • Implemented fast server sets for War rooms, at law films and AV technology for courtrooms.
  • Functional DVD recorders, switchers and digital video depositions.
  • Led internal product training for Clients.
Assistant Site Manager, 2005 - 06/2006
KVL Audio Visual City, STATE,
  • Coordinated AV Communications, oversee set ups as well as scheduled free-lance techs.
  • Erected 9X12 fast fold screens, LCD projectors, wireless mics and mixers.
  • Resolved customer issues in a clear, courteous and straightforward manner.
Education
High School Diploma: , Expected in
-
Temple University - Philadelphia, PA.
GPA:
Status -
Skills
  • Skilled multi-tasker
  • Knowledgeable in Mac systems
  • Skilled in TCP/IP and WAN

  • Analytical and critical thinker
  • Fast learner
  • Excellent problem-solving abilities

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Resume Overview

School Attended

  • Temple University

Job Titles Held:

  • Video Conference Engineer
  • AV Facilities Coordinator
  • Service Technician / Coordinator
  • Litigation Tech
  • Assistant Site Manager

Degrees

  • High School Diploma

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