Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Operations executive with solid experience managing all levels of multiple projects including budgeting and administration. Detailed-oriented professional with proven sales, marketing and management skills gained over the last 24 years in a variety of positions showing the flexibility to adapt with change, progress and make an impact.

Progressive management experience and repeated success in developing project initiatives, directing project plans and achieving revenue performance targets.

Ambitious manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.


    Served on Grimes, IA City Council

    Served on Grimes, IA Board of Adjustments

  • Project Management
  • Sales
  • Leadership/communication skills
  • Budgeting expertise
  • Self-motivated
  • Cost reduction
  • Systems implementation
  • Contract negotiations
  • Forecasting specialist
  • 3PL knowledge
  • Logistics network analysis
  • Rate negotiations
  • Transportation Proficiency
  • Customer Service Professional
  • Department Of Transportation Regulations
Work History
01/2018 to Current Vice President of Transportation Spreetail | Pennsylvania, AL,
  • Responsible for defining role and organization of logistics company with objectives to maximize customer satisfaction and corporate profitability. Total volume included over 150,000 truck shipments annually to warehouses and distributors. Corporate logistic group consisted of 15 direct reports and over 100 individuals including support staff and private fleet drivers.
  • Responsible for development, implementation and ongoing management of corporate dedicated contract carrier.
  • Developed all aspects of customer contracts, carrier set up, invoicing and customer relations.
  • Work with other divisions to manage warehouse, brokerage and asset based services for more streamlined services to customers.
  • Provided forecast, planning and budgeting for all branches including managing financials to include monthly profit and loss statements.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Formed strategic partnerships, established metrics and participated in complex negotiations.
05/2002 to 01/2018 Operations Manager Great Expressions Dental Centers | Fayetteville, GA,
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Established processes and procedures to insure regulatory compliance of fleet safety program, proper management organization and effective financial reporting.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state transportation programs.
  • Directed development and implementation of routing and scheduling, manifesting and electronic Proof of Delivery systems to improve customer service and to reduce costs.
  • Upgraded truck GPS and Electronic Onboard Recorder/DOT Logs with Electronic Driver Vehicle Inspection Reports.
01/2001 to 05/2002 Fleet Manager Mastec Inc. | Nashville, TN,
  • Managed and dispatched fleet of 50 drivers effectively assigning them to routes across country.
  • Managed employee scheduling, payroll and data collection to maximize project outcomes.
  • Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
  • Trained drivers to manage time effectively, improving overall mileage performance.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Maintained accurate driver information including estimated time of arrival for all delivery scheduling.
  • Increased regulatory compliance by monitoring trucks to verify adherence to operational, state and federal requirements.
01/1997 to 01/2001 Transportation Safety Coordinator Orr Trucking | City, STATE,
  • Developed new training programs to address safety performance and knowledge issues.
  • Developed changes to company policies in order to improve safety and meet changing demands.
  • Conducted driver daily log audits and investigated quality issues.
  • Managed and dispatched fleet of 30 drivers effectively assigning them to scheduled routes.
  • Managed employee scheduling, payroll and data collection to maximize project outcomes.
  • Assisted with bidding of federal contracts.
  • Compiled fuel mileage and assisted with state fuel tax reporting.
Expected in High School Diploma | Dallas Center-Grimes High School, Grimes, IA GPA:
Expected in | Liberal Arts And General Studies Des Moines Area Community College, Ankeny, IA GPA:

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School Attended

  • Dallas Center-Grimes High School
  • Des Moines Area Community College

Job Titles Held:

  • Vice President of Transportation
  • Operations Manager
  • Fleet Manager
  • Transportation Safety Coordinator


  • High School Diploma

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