Growth-Focused Regional Vice-President of Human Resources with over 26 years of experience including strong leadership and relationship-building skills. Experienced in building start-ups and multi-property management. Energetic, collaborative, and innovative HR leader and trusted advisor with expertise in employee relations, team member engagement, executive advisement, employment law, and strategic planning, human resource policy/procedure development and implementation. Recognized ability to align HR to meet strategic organizational goals and foster strong business cultures Entrepreneurial spirit.
Skills
Microsoft Office, ADP HR software, Kronos payroll, Stratton-Warren, Infinium
Administrative, Scheduling
ADP, Staff development
Benefits, Supervisor
Benefits administration, Employee handbooks
Budget development, Training programs
Change management
Contracts
Directing
Employee relations
Senior management
General Manager
Government
HRIS
Human Resources
HR
Inventory control
Kronos
Layout
Team-building
Leadership
Law
Director
Management development
Microsoft Office
Enterprise
Organizing
Organizational
Payroll
Performance appraisal
Performance management
Personnel
Policies
Processes
Program development
Project management
Quality
Recruiting
Recruitment
Safety
Recruitment strategies
Company organization
Workforce improvements
Benefits administration
Equal opportunities facilitation
Organizational Development
Succession planning
Benefits and compensation management
Relationship-Building
Work History
07/2018 to Current
Vice President of Human ResourcesAdapt Community Network – Staten Island, NY,
Responsible for planning, organizing, directing, and controlling all human resources functions for approximately 700 employees, including over 100 seasonal team members, at eight locations.
Direct report to EVP – Administration.
Member of senior management opening team for new business venture.
Responsible for complete HR function start up for five facilities in less than 12 months.
Manage staff of shared services HR team members, in addition to HR Business Partners at each facility.
Develop, design, implement and maintain all human resources programs and processes for company start up (HRIS, handbook, orientation, engagement activities, intranet setup, performance management program setup, etc.).
Integral member of the COVID-19 Task Force; assisted with COVID-19 Emergency Temporary Standards Response policy; collaborated on training program for COVID-19 preparedness.
Function as COVID-19 officer for the company.
Oversee COVID-19 labor-related repercussions such as furloughs, layoffs, recalls of staff, and organizational changes.
03/1997 to 06/2018
Director of Human ResourcesCommon Spirit – The Woodlands, TX,
Responsible for planning, organizing, directing, and controlling all human resources functions for approximately 600 employees and 17 departments in entertainment and hospitality industry.
Direct report to VP & General Manager.
Managed and implemented reductions in work force, resulting in approximately $800k in overall savings.
Developed program of employee engagement and communication resulting in 20% turnover reduction and a 40% increase in internal employee satisfaction scores.
Developed and implemented HR policies and procedures, developed and conducted in-house training programs and team-building exercises, establish employee recognition programs.
Special committee member, by invitation, for corporate initiatives; including, e-Learning development, enterprise-wide overhaul of employee bonus structure, corporate handbook revision and other task forces.
Participate in and implement change management initiatives including departmental reorganizations
and realignments.
Developed reinstatement policy enabling former employees to regain seniority after returning to the company to combat the industry's inherently high turnover rate.
Introduced flexible leave policy resulting in improved employee attendance, reduced scheduling issues, and an increase in morale.
Designed three employee performance evaluation processes and accompanying merit programs.
Redesigned on-boarding process to attract and retain higher quality of applicant.
Created, modified and maintained job descriptions within all departments.
Resolved property guest liability, workers’ compensation, and EEOC claims.
Authored Company employee handbooks, including design and layout.
Negotiated and managed vendor contracts and inventory control for Wardrobe department.
Special projects such as employee dining room re-design.
04/1996 to 04/1997
Human Resources CoordinatorIntercontinental Hotels Group – Austin, TX,
Developed, instituted, and coordinated HR policies and programs in conjunction with the University of Texas.
Direct report to Center Director.
Handled employee relations, managed safety and employee services, administered wages, salaries, and benefits.
Responsible for all recruitment efforts, from administrative staff to high level program directors; included attending job fairs around the state.
Ownership for setting up and supporting HR function in Amarillo.
Authored employee handbook.
Implemented performance appraisal system.
Coordinated employee events.
05/1994 to 02/1996
Human Resources ManagerArkray Usa, Inc. – Saint Louis, MO,
Responsible for the successful operation of employment practices, employee relations, management development, training programs & compliance and courtesy programs.
Member of opening team for Company; direct report to Director of Human Resources.
Supported approximately 600 employees at all levels, including executive leadership.
Assisted with startup and management of all HR operations, systems, and programs for the property.
Managed HR staff, administered wages/salaries, and facilitated disciplinary actions and termination proceedings.
Ensured compliance with personnel policies, employee relations, government regulations, job assignments, and company procedures.
Managed guest liability and workers' compensation claims, unemployment filings, unemployment hearings and appeals, and EEOC claims.
Developed and administered front line-, supervisor-, and management-level training programs.
Co-developed and executed all employee recognition and engagement programs.
Created and implemented the interview and on-boarding process.
Advised management on appropriate employee corrective actions.
Created and modified job descriptions within all departments.
Created and managed approximately 600 confidential personnel records.
Education
Expected in
BS: Interdisciplinary Studies (English, Management, Technology) Mississippi State University - Starkville, MS GPA:
Affiliations
Senior Professional Human Resources (SPHR) Society of Human Resources Management Senior Certification (SHRM-SCP) Society of Human Resources Management (SHRM); national member
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