Highly motivated employee with significant expertise in customer service, organization, prioritizing, team work, proficient in handling various situation, problem solving . Offering sixteen years background conducting pet examinations, maintaining animal care records and preparing animals for surgery. i also have processed bank accounts, construction loans, and student loans. I have been lucky to have worked with a variety of mentors Veterinarians, technicians, Loan Officers, Bank Presidents, Compliance Officers and have appreciated all the knowledge I have gained from each and every one of them. I am accustomed to expecting the unexpected in the Veterinary world. I have had to piece through an hysterical client over the phone or in person, frightened about their sick or hurt animal and try to piece together information to communicate to the Doctor, while in the same breath being sympathetic and calming to client. I try to add my sense of humor and knowledge to make there experience with their pet or student loans to be a good experience . My expertise is being a streamline for the Doctor or Supervisor and listen, prepare materials, so they can concentrate on the main goal to help diagnose and treat the patient. As a team member I have proven success in leadership, operational excellence and organizational development with a keen understanding of elements of business. Recognized for inspiring management team members to excel and encouraging creative work environment I am eager to contribute to team success through hard work, attention to detail and concentrating through the chaos. I am motivated to learn, grow and excel towards the main goal customer satisfaction. I Consistently try to see how I can improve for the next situation or day.
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