Outgoing personality with innate drive to provide excellent customer service and deliver excellence. Focused on creating calm, inviting office setting and fun environment for all. Offering excellent time management, multitasking and organizational skills. Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Negotiating and settling with all levels of clientele and accounts
Ability Mediate Disputes/Cosumer Complaint Resolution
Successful in a fast-paced environment and meeting rigorous deadlines
Bilingual and Bicultural in English and Spanish (Mexico), with translating fluency to and from either
Strong computer Skills, including proficiency in Microsoft Office, QuickBooks Pro, Excel and Mac Systems
Proficient in Veterinary Softwares/Conervet/Vetter/Vetspire
Multi-Line Telephone Systems
Detail-oriented, and constantly seeking improvement and efficiency of self and workplace
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