Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

I am a very outgoing and personable employee. I strive to give my best work ethic and believe that a fun and healthy work place is the best! I am very detail oriented and provide outstanding care to clients, customers, and patients. I am a great team player and am always willing and wanting to learn new things and be able to help one another to create a successful work environment. I am upbeat, kind, and great at educating customers and clients. I take pride in providing great customer experience and service and especially love the challenge of a quick, upbeat, and fast work environment. I have great experience working with people and problem solving and love to interact with people and make positive experiences for my co-workers and cliental. I would love to be a part of your team! Below is my Job experience and my qualifications!

  • Thoracic and abdominal radiographs
  • Intravenous injection
  • Fluorescein stain test
  • Wound treatment
  • Patient Positioning
  • Canine and feline intubation
  • Instrument pack sterilization
  • Diagnostic sampling
  • File and records management
  • Ear sample collection
  • Infection Control
  • Anal sac expression
  • Animal behavior observation
  • Heartworm diagnostic testing
  • Vaccinations
  • Lab operations
  • Assisting in Euthanasia
  • Medication Administration
  • Urine sample collection and urinalysis
  • Venipuncture
  • Measuring vital statistics
  • Time management
  • Customer Service
  • Teamwork
  • Verbal and written communication
  • Detail-oriented
  • Excellent work ethic
  • Positive upbeat attitude
  • Quick Learner
Work History
Veterinary Technician/assistant and Receptionist, 11/2018 to Current
AccentureAlbany, NY,
  • Educated clients on animal health, preventative care and procedures.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Collected specimens from patients for laboratory analysis.
  • Performed Subcutaneous injections, Intravenous injections, intramuscular injections.
  • Obtained blood samples from patients for lab processing.
  • Placed IV catheters for pre-operative patients and hospitalized patients.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Comforted clients when pets were sick or dying and provided listening ear.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs and cats.
  • Entered data from pet records and office visits into computer system using Cornerstone.
Call Center Trainer, 06/2018 to 11/2019
Munson Medical CenterKalkaska, MI,
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Educated customers on company systems, form completion and access to services.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities
  • Effectively communicated with customers and de-escalated situations of frustration.
Lead Hostess, 04/2017 to 11/2019
Texas Roadhouse RestaurantCity, STATE,
  • Managed dining area with leadership talents and organizational strategies focused on balancing guest and business needs.
  • Informed servers of newly seated parties for speedy service.
  • Took reservations by phone and walk-in.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Resolved guest and employee complaints.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
Cashier, 12/2016 to 04/2017
Carl's JrCity, STATE,
  • Packed and delivered orders.
  • Handled cash and card transactions.
  • Restocked and organized supplies.
  • Responsible for maintaining cash drawer at the beginning and end of shift.
Associate of Applied Science: Veterinary Technology, Expected in
Penn Foster College - Online,

Currently enrolled online with Penn Foster and plan to graduate with my associates degree as a veterinary technician.

High School Diploma: , Expected in 03/2018
Riverton High School - Riverton, UT
Veterinary Assistant Certification: Veterinary Medicine, Expected in 03/2018
Jordan Applied Technology Center (JATC) - Salt Lake City, UT

Veterinary Assistant Certification

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School Attended

  • Penn Foster College
  • Riverton High School
  • Jordan Applied Technology Center (JATC)

Job Titles Held:

  • Veterinary Technician/assistant and Receptionist
  • Call Center Trainer
  • Lead Hostess
  • Cashier


  • Associate of Applied Science
  • High School Diploma
  • Veterinary Assistant Certification

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