- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
I am a very outgoing and personable employee. I strive to give my best work ethic and believe that a fun and healthy work place is the best! I am very detail oriented and provide outstanding care to clients, customers, and patients. I am a great team player and am always willing and wanting to learn new things and be able to help one another to create a successful work environment. I am upbeat, kind, and great at educating customers and clients. I take pride in providing great customer experience and service and especially love the challenge of a quick, upbeat, and fast work environment. I have great experience working with people and problem solving and love to interact with people and make positive experiences for my co-workers and cliental. I would love to be a part of your team! Below is my Job experience and my qualifications!
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Accenture – Albany, NY,
- Educated clients on animal health, preventative care and procedures.
- Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
- Collected specimens from patients for laboratory analysis.
- Performed Subcutaneous injections, Intravenous injections, intramuscular injections.
- Obtained blood samples from patients for lab processing.
- Placed IV catheters for pre-operative patients and hospitalized patients.
- Assisted veterinarian with wound treatment, administration of vaccines and operations.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
- Comforted clients when pets were sick or dying and provided listening ear.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs and cats.
- Entered data from pet records and office visits into computer system using Cornerstone.
Munson Medical Center – Kalkaska, MI,
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Educated customers on company systems, form completion and access to services.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities
- Effectively communicated with customers and de-escalated situations of frustration.
Texas Roadhouse Restaurant – City, STATE,
- Managed dining area with leadership talents and organizational strategies focused on balancing guest and business needs.
- Informed servers of newly seated parties for speedy service.
- Took reservations by phone and walk-in.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Resolved guest and employee complaints.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
Carl's Jr – City, STATE,
- Packed and delivered orders.
- Handled cash and card transactions.
- Restocked and organized supplies.
- Responsible for maintaining cash drawer at the beginning and end of shift.
Penn Foster College - Online,
Currently enrolled online with Penn Foster and plan to graduate with my associates degree as a veterinary technician.
Riverton High School - Riverton, UT
Jordan Applied Technology Center (JATC) - Salt Lake City, UT
Veterinary Assistant Certification
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School Attended
- Penn Foster College
- Riverton High School
- Jordan Applied Technology Center (JATC)
Job Titles Held:
- Veterinary Technician/assistant and Receptionist
- Call Center Trainer
- Lead Hostess
- Cashier
Degrees
- Associate of Applied Science
- High School Diploma
- Veterinary Assistant Certification
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