Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Kind and attentive Veterinarian Technician Assistant with over 2 years of experience successfully assisting veterinarians and helping pet owners care for beloved animals. An animal lover offering a great work ethic and job attendance, committed to learning new tasks and considered a highly motivated employee.

  • Pet owner communication
  • Animal restraint
  • Venipuncture
  • Observing animal behavior
  • Fear Free Certified
  • Motivated
  • Compassionate
  • Personable
  • Excellent attention to detail
  • Fast learner
  • Customer service
Work History
10/2018 to Current Veterinary Technician Assistant Cape Cod Veterinary Specialists | South Dennis, MA,
  • Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Evaluated incoming patients to determine treatment needs and urgency of care.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
  • Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administered injections and medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Utilized ultrasound and x-ray to perform imaging and interpret results.
  • Developed client relationships through careful listening and effective question response.
  • Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
  • Monitored multiple animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Implanted subcutaneous identification microchips into animals.
  • Filled prescriptions and coordinated refills for clients.
  • Performed catheterizations, ear flushes, intravenous fluids, subcutaneous fluids, venipuncture and other procedures in caring and safe manner.
  • Trained and mentored other support staff.
  • Processed financial transactions for clients.
04/2017 to 05/2018 Veterinarian Technician City Of Detroit | Detroit, MI,
  • Greeted customers in a pleasant manner and escorted them to the examination room.
  • Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given. 
  • Restrained extremely fractious animals, as well as exotics. 
  • Assisted veterinarian on house call appointments, including euthanasias. 
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
  • Explained preventative care measures, including flea and tick control and heartworm medication,  to clients for their pets.
  • Comforted clients when their pets were sick or dying and provided a listening ear as needed.
  • Assisted veterinarians with restraining animals during examinations to determine the extent of their injuries. 
  • Performed routine laboratory and diagnostic tests.
  • Provided pet owners with excellent customer service and compassionate care for their pets.
  • Cared for a wide range of animals, including rodents and exotic birds.
  • Operated diagnostic equipment such as radiographic and ultrasound equipment and interpreted the resulting images.
  • Filled prescriptions and coordinated refills for clients.
  • Performed catheterizations, ear flushes,  intravenous fluids, subcutaneous fluids, venipuncture and other procedures in caring and safe manner.
  • Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian. 
  • Cleaned and sterilized animal holding areas, kennels, surgical instruments and examination rooms to control the spread of disease.
  • Bathed, trimmed and provided other grooming services for domestic pets.
04/2013 to 05/2015 Server/Bartender Paradies Lagardère Travel Retail | Saint Paul, MN,
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Closed out cash register and prepared cashier report.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Managed bar inventory, restocked supplies and placed orders.
  • Resolved guest complaints quickly and efficiently.
  • Maintained clean dining room, lobby and service areas at all times.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Consistently provided professional, friendly and engaging service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
06/2011 to 04/2013 Pack Leader Fur'st Choice Doggie Daycare | City, STATE,
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. 
  • Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.
  • Worked as a team member performing cashier duties, product assistance and cleaning. 
  • Daily use of QuickBooks.
  • Cared for animals with special medical needs, including administering medication and providing medicated baths when directed. 
  • Groomed an average of 7-10 dogs daily. 
  • Talked to animals to soothe them and familiarize them with the human voice while in our care. 
  • Walked large dogs and restrained physically strong or aggressive dogs. 
  • Developed long-term relationships with clients and bonded with their animals through regular contact. 
  • Emphasized the use of positive training techniques and owner education in resolving behavior issues. 
  • Fed animals as needed daily and ensured they had access to fresh water at all times.
  • Ensured the facility was consistently clean. 
Expected in 2011 High School Diploma | Norview High School, Norfolk, VA GPA:
Expected in 2011 High School Diploma | Norfolk Technical Center , Norfolk, VA GPA:
  • Certified Pharmaceutical Technician

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School Attended

  • Norview High School
  • Norfolk Technical Center

Job Titles Held:

  • Veterinary Technician Assistant
  • Veterinarian Technician
  • Server/Bartender
  • Pack Leader


  • High School Diploma
  • High School Diploma

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