Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Kind and attentive Veterinarian Technician Assistant with over 2 years of experience successfully assisting veterinarians and helping pet owners care for beloved animals. An animal lover offering a great work ethic and job attendance, committed to learning new tasks and considered a highly motivated employee.
Skills
Pet owner communication
Animal restraint
Venipuncture
Observing animal behavior
Fear Free Certified
Motivated
Compassionate
Personable
Excellent attention to detail
Fast learner
Customer service
Work History
10/2018 to CurrentVeterinary Technician AssistantCape Cod Veterinary Specialists | South Dennis, MA,
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Evaluated incoming patients to determine treatment needs and urgency of care.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Administered injections and medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Positioned animals for diagnostic imaging such as x-rays.
Utilized ultrasound and x-ray to perform imaging and interpret results.
Developed client relationships through careful listening and effective question response.
Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
Monitored multiple animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
Assisted veterinarian with wound treatment, administration of vaccines and operations.
Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
Administer medications, vaccines, and treatments as instructed by veterinarian.
Implanted subcutaneous identification microchips into animals.
Filled prescriptions and coordinated refills for clients.
Performed catheterizations, ear flushes, intravenous fluids, subcutaneous fluids, venipuncture and other procedures in caring and safe manner.
Trained and mentored other support staff.
Processed financial transactions for clients.
04/2017 to 05/2018Veterinarian TechnicianCity Of Detroit | Detroit, MI,
Greeted customers in a pleasant manner and escorted them to the examination room.
Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
Restrained extremely fractious animals, as well as exotics.
Assisted veterinarian on house call appointments, including euthanasias.
Assisted veterinarian with wound treatment, administration of vaccines and operations.
Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
Explained preventative care measures, including flea and tick control and heartworm medication, to clients for their pets.
Comforted clients when their pets were sick or dying and provided a listening ear as needed.
Assisted veterinarians with restraining animals during examinations to determine the extent of their injuries.
Performed routine laboratory and diagnostic tests.
Provided pet owners with excellent customer service and compassionate care for their pets.
Cared for a wide range of animals, including rodents and exotic birds.
Operated diagnostic equipment such as radiographic and ultrasound equipment and interpreted the resulting images.
Filled prescriptions and coordinated refills for clients.
Performed catheterizations, ear flushes, intravenous fluids, subcutaneous fluids, venipuncture and other procedures in caring and safe manner.
Administered routine, post-operative and daily treatments to animals in collaboration with the veterinarian.
Cleaned and sterilized animal holding areas, kennels, surgical instruments and examination rooms to control the spread of disease.
Bathed, trimmed and provided other grooming services for domestic pets.
04/2013 to 05/2015Server/BartenderParadies Lagardère Travel Retail | Saint Paul, MN,
Carefully followed safety and sanitation policies handling food and beverages.
Closed out cash register and prepared cashier report.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Managed bar inventory, restocked supplies and placed orders.
Resolved guest complaints quickly and efficiently.
Maintained clean dining room, lobby and service areas at all times.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Effectively listened to, understood and clarified guest concerns and issues.
Consistently provided professional, friendly and engaging service.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
06/2011 to 04/2013Pack Leader Fur'st Choice Doggie Daycare | City, STATE,
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.
Worked as a team member performing cashier duties, product assistance and cleaning.
Daily use of QuickBooks.
Cared for animals with special medical needs, including administering medication and providing medicated baths when directed.
Groomed an average of 7-10 dogs daily.
Talked to animals to soothe them and familiarize them with the human voice while in our care.
Walked large dogs and restrained physically strong or aggressive dogs.
Developed long-term relationships with clients and bonded with their animals through regular contact.
Emphasized the use of positive training techniques and owner education in resolving behavior issues.
Fed animals as needed daily and ensured they had access to fresh water at all times.
Ensured the facility was consistently clean.
Education
Expected in 2011High School Diploma | Norview High School, Norfolk, VAGPA:
Expected in 2011High School Diploma | Norfolk Technical Center , Norfolk, VAGPA:
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