Customer service professional works long hours standing and walking. Highly organized, dependable and punctual with solid understanding of performance requirements. I have always been around numerous types of animals, I am studying to become a veterinarian. Professional Veterinary Technician skilled with various breeds. Familiar with best practices, grooming, and nutritional needs. Demonstrates outgoing personality, great customer service and animal care skills.
Skills
Post-surgical clean up and OR sanitation
Lab animal restraint
Schirmer tear test
Suture removal
Patient bathing
Medication labeling
Ear cleaning
Vital signs
Subcutaneous injection
Monitoring recovery
Explaining treatment
Verbal Communication
Problem Resolution
Bilingual Spanish and English
Customer Service
Stockroom procedures
Retail sales customer service
Experience
05/2021 to 08/2021
Veterinary Technician AssistantCape Cod Veterinary Specialists – Buzzards Bay, MA,
Restrained and stabilized animals during examination and treatment to prevent injuries.
Prepared and labeled medications and instructed client on administration.
Performed physical examinations and recorded weight, temperature and other vitals.
Monitored vital signs during surgery and notified veterinarian of changes.
Operated anesthesia, oxygen and monitoring equipment.
Prepared and reviewed records and consent forms.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Examined animals for injury or illness and documented symptoms for veterinarian review.
Delivered excellent service to pet owners to drive repeat business.
Restrained and stabilized animals during examination and treatment to prevent injuries.
Prepared and labeled medications and instructed client on administration.
Performed physical examinations and recorded weight, temperature and other vitals.
Monitored vital signs during surgery and notified veterinarian of changes.
Assisted with polishing, removing stains and other dental procedures.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Walked animals outside to avoid accidents in play areas or bedding.
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Delivered excellent service to pet owners to drive repeat business.
03/2015 to 07/2017
Small Animal ManagerPetco – City, STATE,
Maintained accurate and thorough records of fish stock, documenting feeding activities, growth patterns and identified diseases.
Made sure products were ready for deadlines such as markets and auctions.
Inspected equipment after every shift to verify proper functionality and identify maintenance or repair needs.
Maintained safe and secure job site for entire workforce to prevent injuries and errors.
Prepared and maintained time and payroll reports, adding details on performance evaluations, hires, promotions and disciplinary actions.
Handled animal intakes and conducted basic medical examinations.
Education and Training
Expected in 01/2016
High School Diploma: Newbury Park High School - Newbury Park, CA, GPA:
Expected in 05/2021
Associate of Science: Moorpark College - Moorpark, CA GPA:
Moorpark College studying veterinary medicine
Expected in
BBA: Oregon State University - Corvallis, OR GPA:
Additional Information
I have Experienced with animals, customer service, kids, and parents. I coached girls soccer ages 5-6, I was a day camp counselor for kids ages 4-5 for Conejo Recreation and Park District. I also coached girls Track and Field ages 7 and up. I volunteer at Special Olympic events. I volunteer for Hogan’s Horse Rescue, I am the main trainer for family pets. I was in track and field for Middle School and High School. Extra-Curricular Activities In June of 2014, I started a Non-Profit organization. Jessica's Closet is a non-profit organization that provides clothes and any other teen items for foster and low-income teens. I was selected to be the Youth Ambassador for Ventura county for the Youth Engagement Project, which meant I made numerous trips to the Capital to fight for youth lead bills to reform the foster care system. Also, I am on the leadership team for CYC (California Youth Connection) a non-profit for foster youth to improve the foster system for all foster youths. I was selected to be a Peer Counselor at Newbury Park High school. Participation in community animal fairs, fundraisers, running events with animals.
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