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Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Highly skilled Human Resources Specialist professional with strong experience in Military personnel and finance. Ten years customer service and increasingly responsible work experience to include two years as a Veteran Service Representative. Over eight years' experience as a Human Resource Specialist. Utilizes excellent communication skills, building and maintaining quality rapport with personnel, and all levels of management. Experience using Microsoft Office to include MS Word, PowerPoint, and Excel, Filing and Records management. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization to help any team succeed.

Skills
  • Data Management
  • Training & Development
  • Computer Skills
  • Customer Service
  • Organizational Skills
  • Microsoft Office
  • People Skills
  • HR Information Systems
  • Military Personnel Specialist
  • Records Manager
  • Critical Thinking
  • Speaking
  • Compensation & Benefits
  • Computer Literate
  • Data Entry
  • Time Management
  • Excel Spreadsheets
  • Teamwork and Collaboration
Experience
Veterans Service Representative, 02/XXX0 to Current
County Of HumboldtEureka, CA,
  • Verify Veterans service, retreive service treatment records, and personnel records.
  • Assist Veterans in obtaining personnel records.
  • Obtain all federal records in support of claim.
  • Request examinations/opinions at various VAMCs, and VA vendors LHI, QTC, & VES.
  • Assisted veterans in preparing forms, documents and applications for benefits.
  • Reviewed claim folders for completeness and conformity to guidelines prior to submission.
  • Supported Pubic Contact, by using professional cutomer service, reaching out to Veterans about their claims.
  • Utilizes various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation
  • Applies a wide variety of reference materials to include manuals, directives, letters and other guidance in the decision-making process
  • Prepares letters, rating determination documents, and other written material for internal and external customers
  • Serves as a primary contact for veterans, their beneficiaries, and their representatives and is the decision-maker for compensation or pension claims. Explains the full range of VA benefits and all related programs.

Supervisor: Lucille Hood Ph: 813-598-4993

Human Resource NCO , 12/2017 to 02/XXX0
Nuverra Environmental SolutionsWilliamsport, PA,
  • Prepared and monitored requests for promotions, and arranged and conducted promotion ceremonies, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for Soldiers on local promotion standing lists, and processed centralized and decentralized promotions and reduction actions IAW AR 600-8-19.
  • Monitored and slotted line of duty roles for personnel accounting and strength management using military personnel (MILPER) database to include temporary duty and travel, personnel processing, personnel Security Clearances, training and reassignment, retention, and special pay.
  • Evaluated personnel qualifications for special assignment. Prepared and processed requests for transfer or reassignment, and transition processing, meal cards, training Soldier support files, and unit administration to include identification cards, tags, and leave and passes IAW AR 600-8-10.
  • Prepared and maintained officer and enlisted personnel records. Prepared and reviewed personnel casualty documents. Monitored suspense actions. Transferred records. Processed personnel for separation and retirement. Processed and monitored suspension of favorable personnel actions and discharges of personnel IAW AR 600-8-2.
  • Highly effecient in using Electronic Military Personnel Office (eMILPO)
  • Specialized in Finance Processing (BAH/COLA Change, Family Separation Pay), Promotion Boards, Reevaluations/Point Adjustments, DD93/SGLI Updates, Customer Service Support, Enlisted Record Updates and changes.
  • Verified and uploaded all documentation that support records upkeep into iPERMS and conducted Personnel Records Review.

Supervisor- Mary Cruz ph: 803-908-8201

Human Resource Specialist , 08/2015 to 12/2017
Nuverra Environmental SolutionsWatford City, ND,
  • Maintains and NCOER policies, program objectives and regulatory and procedural matters; obtains, reviews and analyzes statistical data to identify progress and problem areas; makes recommendations and ensures evaluations meet regulatory and procedural guidance.
  • Maintains Access Database, which monitors awards, evaluations, arrivals, departures, levy briefs, orders and rating schemes for the command.
  • Tracks and maintains arrivals, slotting, deployments, training and departures in EMILPO and PERSTEMPO.Pulls monthly reports.
  • Records Manager for IPERMS. Ensures all Soldiers records are updated and correct. Submits required documents through IPERMS for record updates.

Supervisor - Kayla Lee Ph: 850-490-7650

Human Resource Specialist , 12/2011 to 08/2015
United States ArmyCity, STATE,
  • Maintains the Leave and Passes Control Log by providing leave control numbers,ensuring Soldiers submit all leave within three days of return, reconciles with DROT reports and closes out the leave log. Ensures all requested leave and Passes are incompliance with the leave regulation AR 600-8-10.
  • Processes awards for soldiers including reviewing for grammatical accuracy, assigning permanent order numbers, filing and distributing finalized awards.
  • Sort, Collect and distribute mail to Soldiers.
  • Performed all necessary paperwork and processes for all military personnel transfers, discharges and reductions, and maintained identification cards and tags, for officer and enlisted personnel records.
  • Maintained and filed records according to The Army Records Information Management System (ARIMS).
  • Records Manager for IPERMS. Ensures all Soldiers records are updated and correct. Submits required documents through IPERMS for record updates.

Supervisor - Marcus Walton Ph: 910-580-1874

Education and Training
Bachelor of Science: Human Resources Management, Expected in 05/XXX2
Columbia Southern University - Orange Beach, AL
GPA:
Associate of Science: Business, Expected in 05/2019
Columbia Southern University - Orange Beach, AL
GPA:
MBA: Human Resources Management, Expected in
Columbia Southern University - Orange Beach, AL
GPA:

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School Attended

  • Columbia Southern University
  • Columbia Southern University
  • Columbia Southern University

Job Titles Held:

  • Veterans Service Representative
  • Human Resource NCO
  • Human Resource Specialist
  • Human Resource Specialist

Degrees

  • Bachelor of Science
  • Associate of Science
  • MBA

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