Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 8r years experience providing service to 60 dinner guests at local restaurant. Detailed organizer of service operations with versatility in stressful circumstances. Motivated server with 8 years experience successfully serving customers in busy,` fish taco restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Service-oriented server well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with 8 years experience in restaurant operations. Collaborative team leader with comprehensive background of equitable supervision. Reliable Veterans Service Representative familiar with federal veterans programs, legal terminology and state laws affecting veterans. Offering 1 year of hands-on experience advising veterans on matters pertaining to entitlement of benefits. Skillful in preparing claims, obtaining supporting documents and evidence and performing investigations to determine eligibility. Friendly and compassionate professional with positive attitude and strong customer service skills. Gifted community and social services leader with demonstrated skills in activism, program coordination and base development. Dedicated to public opposition adept at teaching youth important and abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking a full time position. Offering excellent communication and good judgment.

  • Dining area cleanliness
  • Daily specials memorization
  • High-volume dining
  • Sales expertise
  • Hospitality service expertise
  • To-go order preparation
  • Beverage preparation
  • Tableside service
  • Guest relations management
  • Order
  • Accuracy
  • Food sales and promotion
  • Guest seating arrangements
  • Stocking and replenishing
  • Menu memorization
  • Cash handling expert
  • Point of sale knowledge
  • Ordering procedures
  • Table setting
  • Client Service
  • Outpatient Treatment
  • Correspondence Preparation
  • Professional Consultations
  • Service Records
  • Administrative Support
  • Medical Consultation
  • Medical Assistance
  • Public Assistance Programs
  • Office Cleaning
  • Creative Solutions
  • Public Service
  • Crisis Situations
  • Job Readiness
  • Office Support
  • Records Filing
  • Customer Relations
Work History
Admitting Specialist, 12/2022 - Current
County Of Humboldt , , Ventura, CA
  • Verified patient details and insurance coverage and collected co-pays.
  • Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
  • Arranged forms and charts for each patient.
  • Registered patients for labs, surgeries and radiology.
  • Reviewed hospital schedule and confirmed arrival times.
  • Calculated collectible amount due for procedures.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
Veterans Service Representative, 01/2022 - Current
Holiday Retirement , , Ventura, CA
  • Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
  • Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
  • Utilize Excel to compose correspondence letters to explain current status of applications and request additional documentation.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Conducted in-person and telephone interviews with veterans and advocates to explain benefits and related programs.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
Lead Server, 09/2021 - Current
Holiday Retirement , ,
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons
  • Managed food resources, memorized orders and coordinated customer service
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests
  • Bussed and reset tables to keep dining room and work areas clean
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchenorganization and provide easy access during busy peak service times
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
Assistant to the Office Manager, 05/2020 - Current
Spencer Makenzie's Fish Co , , Ventura, CA
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Volunteered to help with special projects of varying degrees of complexity.
Lead Server, 02/2013 - 09/2020
Company Name , , Ventura, CA
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
High School Diploma: , Expected in 07/2012
Buena High School - Ventura, CA

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School Attended

  • Buena High School

Job Titles Held:

  • Admitting Specialist
  • Veterans Service Representative
  • Lead Server
  • Assistant to the Office Manager
  • Lead Server


  • High School Diploma

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