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Veterans Service Liaison Resume Example

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VETERANS SERVICE LIAISON
Summary

Detailed hard worker with five years of experience supporting workflow management for major production. Consistently met production deadlines by producing status reports for leadership decision-making, Expert all computer systems to record data and run reports.

Skills
  • Presentation skills
  • Relationship development
  • Problem resolution
  • Team management
  • Planning and coordination
  • Project organization
  • Communications
  • Supervision
  • Administrative support
  • Team building
  • First Aid/CPR
  • Behavior management techniques
  • Home visits
  • Report writing
  • Investigations coordination
  • Neglect and abuse checks
  • Safety evaluations
  • Anti-bullying program expert
  • Community referrals
  • Training and Development
  • Recordkeeping
  • Relocation protocols
  • Computer configurations
  • System upgrades
  • Troubleshooting and analysis
  • Safe driving techniques
  • Safety protocols
  • Driving and transportation
Education and Training
High School DiplomaMuskogee High SchoolMuskogee,OK,05/2019
  • President of "Save the children foundation"

-Created a safe place for High School peers to talk about abuse and how the community can act to keep our children safe.

  • First place award in the Little Rotary Speech Competition

- I wrote the speech titled "Save our Children" and preformed it in front of my peers and the little rotary speech club.

Some College (No Degree)OSU Weekend ClassesOkmulgee, OKChild Development

I took this class along with a group of High School Peers to be more educated on Child Development and abuse identification skills.

Some College (No Degree)ICTCMuskogee, OKCNA/HHA/Child Social Work

National Honors society

Specialized in disabled children HH

Member of HOSA

Certifications
  • CNA/HHA
  • Phlebotomy
  • CPR/First Aid Child/Adult
  • Certified babysitter
Experience
Department of Veteran AffairsVeterans Service Liaison | Muskogee, OK06/2019 to Current
  • Liaised with patients, insurance companies and billing office personnel to effectively create and post bills, obtain payments and update system information.
  • Maintained open and productive communication between Veterans and department.
  • Assisted with getting Veteran's appeals and overseeing vendor/Veteran contact
  • Relying information
  • Offering emotional support for the Veterans and Family members
  • Assisting Veteran Benefits for children
  • Assisted veterans in preparing forms, documents and applications for benefits.
  • Supported claimants in obtaining admission to outpatient treatments, pharmacy items and prosthetic equipment.
  • Fostered staff satisfaction and performance by implementing improved disciplinary policies.
  • Documented plans, findings and results and submitted to employers and insurance carriers.
  • Collaborated with different disciplines to provide cohesive care to patients.
CCOM MedicalMedical Assistant | Muskogee, OK02/2019 to 06/2019
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Completed clinical documentation in accordance with agency guidelines.
  • Monitored patient hemodynamic status during procedures using electrocardiograms.
Mayes Home Health Certified Home Health Aide | Wagoner, OK03/2017 to 05/2017
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Monitored and reported clients' progress.
  • Administered necessary medications as directed by care plan.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
Saint Francis Health SystemFront Desk Receptionist Volunteer | Muskogee, OK05/2015 to 07/2015
  • Answered phone calls
  • Directed Patients to their destinations
  • Gave patients room numbers
  • Assisted with transporting patients
  • Assisted in filing paperwork
  • Assisted with making copies
Activities and Honors

Many team building clubs in High School

Child Abuse prevention classes teacher

Motivational Speaking

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Resume Overview

Companies Worked For:

  • Department of Veteran Affairs
  • CCOM Medical
  • Mayes Home Health
  • Saint Francis Health System

School Attended

  • Muskogee High School
  • OSU Weekend Classes
  • ICTC

Job Titles Held:

  • Veterans Service Liaison
  • Medical Assistant
  • Certified Home Health Aide
  • Front Desk Receptionist Volunteer

Degrees

  • High School Diploma
    Some College (No Degree)
    Some College (No Degree)

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