Technology-savvy individual with 5 years of relevant work experience in ecommerce, customer relations, vendor operations and logistical management seeking a position in an ecommerce position with a fast paced employer.
Vendor Specialist08/2016 to CurrentZulilySeattle, WA
Creating and managing vendor relationships to improve them operationally and help achieve fulfillment of customer orders.
Responsible for managing vendor performance for 200+ vendors and compliance through metrics reports and data analyzation.
Collaborating internally with merchandising and externally to solve complex operational and merchandising issues.
Contract negotiation between merchandising teams and operations teams.
Trained new Vendor Specialists.
Ecommerce Account Associate02/2014 to 08/2016Auto Exhaust WorldBellevue, WA
Managed the Amazon account as well as the website selling under car parts to end consumers.
Updated pricing to stay competitive and maintain profitability.
Managed our wholesale accounts specializing in shipping large quantities at the best rates.
04/2013 to 06/2014Reservationist The Metropolitan GrillSeattle, WA
Demonstrated strong oral communication skills by assisting guest needs.
Maintained guest reservations and guest contact information using Opentable's booking system database with strong attention to detail.
Marketing & Sales Representative04/2012 to 10/2012PurocleanFremont, CA
Managed relationship with insurance agencies by maintaining consistent visits to monitor and address customer needs.
Educated the staff or prospective accounts about the types of property damage services our company provides.
Coordinated and managed distribution of company marketing materials such as fliers and brochures to ensure agents and staff have up to date information on company services.
Customer Service Associate02/2009 to 01/2012N-OUT BurgerUnion City, CA
Maintained the highest quality services to our customers in a fast paced, high output environment.
Quickly and accurately handled food orders and cash/credit payments from customers.
Handled customer complaints professionally and resolved the issue in a timely manner with the manager.
Education and Training
Bachelor of Science: Business Administration Marketing Management & Corporate ManagementSeptember 2012California State UniversityHayward, CABusiness Administration Marketing Management & Corporate Management