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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Accomplished retired State Trooper with a background in examining and identifying fraudulent activities, documents and identification. Expertise in gathering, analyzing, and reporting evidentiary findings, including forensic financial analysis and fraud. Focused Fraud Investigator with highly developed skills that truly shine when interviewing witnesses or developing strong investigative teams. A valuable and committed professional with dynamic communication, analysis skills and critical incident resolution. Proven history of fostering responses to meet team, individual and management objectives. Hardworking and reliable individual with strong ability to interact with and make people feel comfortable. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Telephone etiquette
  • Vehicle fraud ( Titles, Registrations and/ or VINs)
  • Driver License fraud
  • Interviewing capabilities
  • Fraud patterns
  • Problem resolution
  • Working collaboratively
  • Communication
  • Account information review
  • Fraud and anomaly analysis
  • Crisis management
  • Strategic planning
  • Resource coordination
  • Active listening
  • Training & Development
  • Planning
  • Critical thinking
  • Decision-making
  • Conflict resolution
  • Crime prevention
  • Community relations
  • Defensive tactics
  • Arresting suspects
  • Area canvassing
  • Perimeter monitoring
  • First Aid/CPR
  • Work ethic
  • Flexible
  • Reliable and trustworthy
Experience
03/2008 to 07/2021 Vehicle Fraud Investigator Atria Senior Living Group, Inc. | Lynbrook, NY,
  • Examined various types of materials, including financial statements, written documents and audio files that could be used as evidence for fraud cases.
  • Provided court testimony for civil and criminal fraud cases and answered all questions truthfully.
  • Inputted all information regarding fraud investigations into detailed reports that were submitted to Office of District Attorney.
  • Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
  • Identified fraud patterns and anomalies through analysis of large quantities of data.
  • Negotiated with responsible parties to arrange fraud recovery losses.
  • Worked with PENN DOT to resolve complaints regarding Vehicle Titles, Registrations and Driver Licensing issues.
  • Certified in fraudulent ID recognition.
  • Certified in fraudulent Vehicle Title recognition.
  • Certified in fraudulent PA State Inspection Stickers.
  • Certified PA State Vehicle Inspector.
  • Examining and identifying altered or fraudulent Vehicle Identification Numbers (VIN).
11/1996 to 07/2021 State Trooper Pennsylvania State Police | City, STATE,
  • Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
  • Conducted high-speed vehicle pursuits to apprehend criminal suspects.
  • Performed comprehensive searches of people and property to identify controlled substances and contraband.
  • Worked within specialized unit to conduct investigations into systemic criminal issues, including illegal drugs rings, gun trafficking and organized crime.
  • Cultivated working relationships with colleagues, executives and community members to build trust and communication.
  • Investigated vehicular or roadway-related accidents, assisting persons involved and coordinating response.
  • Directed traffic during emergency and congested situations to facilitate vehicular flow.
  • Wrote reports on arrests made, activities performed and unusual incidents observed.
  • Rendered aid to accident victims and others requiring basic first aid for physical injuries.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Patrolled designated areas to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
  • Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
05/2010 to 05/2021 Special Emergency Response Team Pennsylvania State Police | City, STATE,
  • Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of Special Emergency Response Team.
  • Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
  • Identified practical and potential problems facing Special Emergency Response Team and implemented realistic and successful solutions.
  • Coordinated 30 people assigned to particular operations.
  • Coordinated security details for POTUS, VPOTUS and other high level dignitaries
  • Collaborated and planned with the Secret Service and other Police entities to keep the dignitaries safe during a crisis situation.
  • Used State Police and Rules of Criminal Procedure to guide my decision making on which tactics to use while searching for, dealing with, and apprehending subjects who may be armed.
  • Dignitary protection for President and Vice President of the United States.
  • Assisted with training Active Shooter curriculum that was used to train 2500-3000 State Police personnel and Municipal Police Officers.
  • As a Team Leader for SERT, I developed specific plans to determine how search and arrest warrants would be carried out ensuring safe resolutions for both suspects and officers involved in the operation.
Education and Training
Expected in 05/1994 Bachelor of Science | Psychology Clarion University Of Pennsylvania, Clarion, PA GPA:
Expected in 06/1990 High School Diploma | Neshannock High School, New Castle, PA GPA:
Certifications

Trainings and Certificates

SERT Basic Tactical Training

Tactical Explosive Breaching

PA Blaster's License

Tactical Breaching Techniques

Kennywood Inter-Agency Emergency Response Exercise

Stop the Bleed Combat medicine

Law Enforcement Officers Flying Armed Training

Interviewing and Interrogation

Counterfeit Identification Training

Vehicle Fraud Investigator's Training

PENN DOT Advanced Agent Services

Contraband Detection kits

VIN Cloning and Motor Vehicle Title Fraud

PA Vehicle Safety Inspector

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Resume Overview

School Attended

  • Clarion University Of Pennsylvania
  • Neshannock High School

Job Titles Held:

  • Vehicle Fraud Investigator
  • State Trooper
  • Special Emergency Response Team

Degrees

  • Bachelor of Science
  • High School Diploma

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