vascular surgery coordinator resume example with 13+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Skilled animal care team member with solid technical knowledge and hands-on veterinary background. Promote animal health, wellness and comfort with high-quality care. Help team members work productively and meet needs of many animals each day by keeping supplies organized and rooms ready for new patients. Inhalant anesthesia Suction and cautery machine operation Anesthesia monitoring IV medication administration Cephalic, jugular and saphenous venipuncture restraint Controlled substance management Oral and topical medication administration Animal restraint Anesthesia administration Post-operative care Drug inventory management Paperwork management Customer relations Inventory organization Detail oriented Troubleshooting techniques Decision making Time management Task prioritization
Skills
Document management
Reporting requirements
Money handling
Customer support
Customer relations
Credit card payment processing
High-energy attitude
Inbound and Outbound Calling
Experience
Vascular Surgery Coordinator, 01/2023 to Current Bok Financial Corp. – Fort Worth, TX,
Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
Scheduled surgical procedures for patients by reviewing surgeon schedules.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Scheduled follow-up appointments as designated by physician.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Client Service Specialist, 01/2021 to Current UF Small Animal Hospital – City, STATE,
Managed and updated physical and digital client account information to keep records accurate and current.
Received and submitted payments, updated account information and provided receipts.
Documented conversations with customers to track requests, problems and solutions.
Delivered high level of service and support to clients by ensuring that issues were responded to promptly.
Added new client data to system and made changes to old information to keep everything up-to-date.
Made frequent calls and visits to build and strengthen client relationships.
Answered client questions within 24-hour period to maximize customer satisfaction.
Internal Medicine Coordinator , 01/2022 to 01/2023 UF Small Animal Specialty Hospital – City, STATE,
Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Scheduled and confirmed appointments based on customer availability.
Managed and updated physical and digital client account information to keep records accurate and current.
Received and submitted payments, updated account information and provided receipts.
Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
Personalized client experience, identifying unique needs and providing information and services to match.
Veterinary Technician / Receptionist, 12/2008 to 02/2020 Animal Medical Clinic – City, STATE,
Sanitized, restocked, and organized examination rooms.
Assisted veterinarian during medical and surgical procedures.
Trained and mentored [Number] new veterinary technicians on animal care procedures, facility policies, and
industry best practices.
Supported adherence to American Animal Hospital Association guidelines to retain facility certification status.
Communicated with pet owners to determine and document medical histories and reason for visit.
Administered medications, immunizations, and microchips to small animals.
Estimated care costs, drafted invoices for services, and communicated with clients to process payments or
develop payment plans.
Communicated effectively with clients by phone and text to provide status updates on animal care and
pickups.
Maintained medical records, drug logs, and other legally required documentation for animals under care.
Assisted with examinations by collecting data such as temperature, pulse and respiration.
Addressed symptoms and underlying conditions by administering medications, serums and other
treatments.
Supported animal dental needs with quality care such as cleaning and polishing teeth.
Improved outcomes by monitoring and caring for post-surgical patients.
G.
Education and Training
: , Expected in 01/2008 to Veterinary Receptionist
St. John's Veterinary Hospital - St. Augustine, Florida GPA: Administered anesthesia to animals and monitored animals' responses to anesthetics for accurate dosage
adjustments.
Prepared animals for surgeries, including restraining animals and shaving body areas.
Organized rooms, supplies and instruments for surgeries. Handled physical requirements with ease, regularly lifting [Number]+ pounds.
Updated charts with new patient and owner information, including personal details, address changes, and
payment information.
Delivered top-notch support to clients by maintaining balanced calendar of office visits, surgical procedures,
and walk-in windows.
Coordinated boarding and grooming reservations for [Number]+ animals per week.
Increased office revenue with effective product promotional strategies.
Minimized treatment errors by accurately completing forms and patient paperwork.
Enhanced patient flow by handling check-in and check-out procedures smoothly.
Managed registration desk by answering telephones and greeting incoming patients.
Completed insurance claim forms or other required paperwork.
Scheduled tests and procedures for patients, including x-rays and lab work.
Obtained payments directly from patients or through insurance reimbursement by completing and filing
forms.
Coordinated patient admissions through proactive communication with hospital personnel.
Compiled medical reports covering specific patient or general office data.
Updated patient medical records with direct intake information and transcribed practitioner messages.
Met bookkeeping needs by tracking aging balances, pursuing collections and sending statements.
Greeted visitors and communicated to assess needs and provide direction.
Coordinated patient appointments and hospital admissions
High School Diploma: , Expected in 06/1992 to St. Augustine High School - Saint Augustine, FL GPA:
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Resume Overview
School Attended
Veterinary Receptionist
St. John's Veterinary Hospital