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Personable University of Central Florida, Integrated Business student with proven skills that will translate well into career pursuit of the business field. Interests in Sales, Real Estate, Investments, Auditing, Acquisitions, Marketing, Human Resources, and Operations Management. Works well in a team setting, with ability to present work for further ideas or criticism. Strong Work Ethic, with the want to reach further than the previous benchmark. Productive Worker but, wants to ensure quality is a good representation of the Brand, Team and Myself. Ability to communicate well with guests/customers to further understand and help them in their endeavors. Ability to Make goals for myself and those around me, and set an efficient route towards achievement. Take Charge individual ready to progress towards the goal in whichever way needed. Ability to learn, implement, and build from constructive criticism and previous attempts. The Drive and Want to be the best I can be and Lead those around me towards the same path.
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- Warmly greeted patients and visitors and made each feel welcome.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Reported any customer-oriented issues immediately to Supervisor for swift assistance and resolution.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Opened doors and transported luggage for customers with care and efficiency.
- Escorted drivers to vehicles and helped load or carry large items.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Provided physical support to patients through diverse types of mobility assistance.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Ordered and maintained all recreational equipment.
- Trained staff members on conducting events and following safety procedures.
- Designed customized client programs to meet individual fitness needs.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored social media and online sources for industry trends.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Handled up to 10 calls per shift to address customer inquiries and concerns.
- Drove operational improvements which resulted in savings and improved profit margins.
- Increased shop productivity by introducing cleaning and shop operational processes and streamlining employee tasks.
- Inventoried supplies worth up to $15,000 and reported needs to Manager.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Maintained clean, sanitized and well-organized food preparation zones.
- Marketing of Additional Products to increase sales further.
- Over $500 in commission from selling Add-On Products and Supplements.
- Successfully Managed to Uphold worker responsibility by Maintaining shop by myself before arrival of co-workers.
- Performed shift change tasks each day to keep store efficient and neat.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
University of Central Florida - Orlando, FL
3.0 College GPA.
UCF Young Investors Club. -forecast and prediction of investment opportunities. Learn and Inquire on investing strategies.
UCF Reel Knights- Active member in the fishing club. This includes community service with the boys and girls club.
Member of Zeta Beta Tau . Active Member in the Delta Iota Chapter. Community service and Philanthropy around the Orlando Area.
Philanthropy Chair Advisor- Assistance in Organizing and Managing events in various charities such as Breast Cancer Awareness, The Ronald McDonald House, Autism Awareness, Children's Miracle Network, etc.
Rush Committee- Bringing forward and following up of potential new members.
Academic Chair Lesion- Assistance in ensuring peers stay on their studies and conducting direct tutoring.
ZBT Older Brother- Integrated Business Major representative assisting peers with their studies to set them up for success in academics. Helping pick schedules, Getting supplies for classes, Setting up studying sessions, handling any further questions regarding academics.
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Resume Overview
School Attended
- University of Central Florida
Job Titles Held:
- Valet Attendant
- Gym Assistant/Gym Trainer
- Shop Worker
- Warehouse Associate/Sales Floor Associate
Degrees
- Bachelor of Science
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