Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives. Punctual Parking Lot Attendant with extensive knowledge of valet services and excellent spatial awareness. Dedicated to maintaining clean and professional parking area with talent for providing fantastic customer service. Demonstrated strengths in vehicle servicing and payment collection. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill].

Skills
  • Guest flow management
  • Transportation accomodations
  • POS system operations
  • Conflict mediation
  • Client service
  • Vehicle operation
  • Safe driving
  • Traffic direction
  • Emergency protocols
  • Customer service
  • Ticket administration
  • Payment processing
  • Problem resolution
  • First Aid/CPR
  • Security systems
  • Communications
  • Administrative support
  • Planning and coordination
Experience
Valet Attendant, 10/2015 to 03/2020
Penn National GamingWashington, PA,
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Removed snow from common areas to create safe operating environment.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Directed drivers to parking spots.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Maintained cleanliness, neatness and organization of all areas.
  • Responded to questions about local area and company services.
  • Collected parking lot fees from customers and issues parking stubs.
Valet Attendant, 06/2010 to 10/2015
Penn National GamingSaint Louis, MO,
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Removed snow from common areas to create safe operating environment.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Maintained cleanliness, neatness and organization of all areas.
  • Responded to questions about local area and company services.
  • Collected parking lot fees from customers and issues parking stubs.
Valet Attendant, 06/2005 to 06/2010
Penn National GamingCouncil Bluffs, IA,
  • Certified optimal use of [Type] lot by evaluating area and parking scheme.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Directed drivers to parking spots.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Maintained cleanliness, neatness and organization of all areas.
  • Collected parking lot fees from customers and issues parking stubs.
  • Responded to questions about local area and company services.
Cashier/Foreman, 06/2000 to 06/2005
7-ElevenCity, STATE,
  • Recorded supplies, parts, equipment and employee work hours for every job.
  • Viewed and checked job equipment daily to determine maintenance requirements.
  • Evaluated schedules, orders and forecasts to plan operational processes and meet timetables.
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Monitored parts and equipment used at job sites.
  • Maintained high standards of safety, productivity and quality for every job.
  • Estimated time, employee needs and material costs for projects.
Education and Training
High School Diploma: , Expected in 07/1997
TAISHAN OVER SEA HIGH SCHOOL - TAISHAN CHINA ,
GPA:

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Resume Overview

School Attended

  • TAISHAN OVER SEA HIGH SCHOOL

Job Titles Held:

  • Valet Attendant
  • Valet Attendant
  • Valet Attendant
  • Cashier/Foreman

Degrees

  • High School Diploma

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