Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives. Punctual Parking Lot Attendant with extensive knowledge of valet services and excellent spatial awareness. Dedicated to maintaining clean and professional parking area with talent for providing fantastic customer service. Demonstrated strengths in vehicle servicing and payment collection. Efficient [Job Title] with [Number] years of experience. Successful at fast and accurate valet and ticket services with talent for maintaining clean and presentable parking area. Committed to [Area of expertise] and [Area of expertise].
Skills
Guest flow management
Transportation accomodations
POS system operations
Conflict mediation
Vehicle operation
Ticket administration
Client service
Safe driving
Traffic direction
Payment processing
Customer service
Computer skills
Education and Training
Galileo High SchoolSan Francisco, CAExpected in 06/2009 – –GED: - GPA:
City College Of San FranciscoSan Francisco, CAExpected in – –: - GPA:
Experience
Hei Hotels & Resorts - Valet Attendant Santa Barbara, CA, 03/2019 - Current
Maintained cleanliness of service area by sweeping, mopping and organizing.
Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Greeted all guests and answered questions about valet service, directions and local attractions.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Notated damages to vehicles to reduce exposure to risk and lawsuits.
Hei Hotels & Resorts - Valet Attendant Alpharetta, GA, 10/2010 - 03/2020
Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
Maintained cleanliness of service area by sweeping, mopping and organizing.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
Greeted all guests and answered questions about valet service, directions and local attractions.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Notated damages to vehicles to reduce exposure to risk and lawsuits.
Resolved all customer issues to maintain high standards of customer satisfaction.
Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Maintained cleanliness, neatness and organization of all areas.
Directed drivers to parking spots.
Responded to questions about local area and company services.
Operated cash register, collected payments and provided accurate change.
Positioned barricades and gates to maximize traffic flow through parking lot.
Collected parking lot fees from customers and issues parking stubs.
Hei Hotels & Resorts - Valet Attendant Westminster, CO, 02/2011 - 06/2012
Maintained cleanliness of service area by sweeping, mopping and organizing.
Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Greeted all guests and answered questions about valet service, directions and local attractions.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
Positioned barricades and gates to maximize traffic flow through parking lot.
Operated cash register, collected payments and provided accurate change.
Collected parking lot fees from customers and issues parking stubs.
Hei Hotels & Resorts - Valet Attendant Saint Pete Beach, FL, 02/2009 - 10/2010
Maintained cleanliness of service area by sweeping, mopping and organizing.
Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Greeted all guests and answered questions about valet service, directions and local attractions.
Expressed appreciation for patronage, inviting and encouraging customer return visits.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
Collected parking lot fees from customers and issues parking stubs.
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