LiveCareer-Resume

valet attendant resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicative and team-oriented with proficiency in creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives. Punctual Parking Lot Attendant with extensive knowledge of valet services and excellent spatial awareness. Dedicated to maintaining clean and professional parking area with talent for providing fantastic customer service. Demonstrated strengths in vehicle servicing and payment collection. Efficient [Job Title] with [Number] years of experience. Successful at fast and accurate valet and ticket services with talent for maintaining clean and presentable parking area. Committed to [Area of expertise] and [Area of expertise].

Skills
  • Guest flow management
  • Transportation accomodations
  • POS system operations
  • Conflict mediation
  • Vehicle operation
  • Ticket administration
  • Client service
  • Safe driving
  • Traffic direction
  • Payment processing
  • Customer service
  • Computer skills
Experience
Valet Attendant, 03/2019 to Current
Hei Hotels & ResortsSanta Barbara, CA,
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
Valet Attendant, 10/2010 to 03/2020
Hei Hotels & ResortsAlpharetta, GA,
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
  • Maintained cleanliness, neatness and organization of all areas.
  • Directed drivers to parking spots.
  • Responded to questions about local area and company services.
  • Operated cash register, collected payments and provided accurate change.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Collected parking lot fees from customers and issues parking stubs.
Valet Attendant, 02/2011 to 06/2012
Hei Hotels & ResortsWestminster, CO,
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Operated cash register, collected payments and provided accurate change.
  • Collected parking lot fees from customers and issues parking stubs.
Valet Attendant, 02/2009 to 10/2010
Hei Hotels & ResortsSaint Pete Beach, FL,
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Greeted all guests and answered questions about valet service, directions and local attractions.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Collected parking lot fees from customers and issues parking stubs.
Education and Training
GED: , Expected in 06/2009 to Galileo High School - San Francisco, CA
GPA:
: , Expected in to City College Of San Francisco - San Francisco, CA
GPA:

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Resume Overview

School Attended

  • Galileo High School
  • City College Of San Francisco

Job Titles Held:

  • Valet Attendant
  • Valet Attendant
  • Valet Attendant
  • Valet Attendant

Degrees

  • GED
  • Some College (No Degree)

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