Results-focused [Industry] professional with strength in [Skill], [Task] and [Leadership]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Punctual Parking Lot Attendant with extensive knowledge of valet services and excellent spatial awareness. Dedicated to maintaining clean and professional parking area with talent for providing fantastic customer service. Demonstrated strengths in vehicle servicing and payment collection.
Skills
Guest flow management
Transportation accomodations
POS system operations
Conflict mediation
TeamWorker
Bilingual
Client service
Vehicle operation
Payment processing
Safe driving
Ticket administration
Conflict management
Communication
First Aid/CPR
Experience
Valet Attendant, 03/2018 - Current Hei Hotels & Resorts – Minneapolis, MN,
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Greeted all guests and answered questions about valet service, directions and local attractions.
Maintained cleanliness of service area by sweeping, mopping and organizing.
Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Notated damages to vehicles to reduce exposure to risk and lawsuits.
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Patrolled parking areas and monitored car safety to prevent theft and damage.
Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
Resolved all customer issues to maintain high standards of customer satisfaction.
Directed drivers to parking spots.
Maintained cleanliness, neatness and organization of all areas.
Responded to questions about local area and company services.
Maintenance Worker, 10/2014 - 02/2018 The Chico Area Recreation & Park District – Chico, CA,
Performed tasks to maintain on-site physical security, safety and efficiency.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Assessed system operations to identify potential areas requiring maintenance services.
Followed instructions regarding duties and assignments for facility and machinery maintenance.
Assessed cleaning product availability and ordered stock to maintain inventory.
Maintained compliance with internal and regulatory safety standards, including OSHA.
Read blueprints and specifications to determine best methods to approach [Type] and [Type] projects.
Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
Requisitioned supplies and equipment for cleaning and maintenance functions.
Contacted vendors to procure equipment and tools to meet organizational demand.
Cleaned and maintained machinery and equipment safely using [Type] products.
Maintained clear and safe workspace area to meet OSHA standards.
Followed correct procedures for handling, transporting and disposing of new and recycled materials.
Sprayed insecticides and fumigants to prevent insect and rodent infestation.
Maintained facility upkeep, notifying [Job title] of service, repair and safety needs.
Coordinated product, tool and equipment inventories and maintained tracking records.
Identified problems during daily work inspections and addressed concerns.
Removed snow from sidewalks, driveways, and parking areas, applying [Type] chemicals to streamline process.
Adjusted and repaired minor issues for [Type] equipment and systems.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Oversaw team development according to industry service standards to further customer loyalty.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Completed inventory audits to identify losses and project demand.
Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Supported sales management initiatives to optimize business development.
Enhanced sales by implementing merchandising and promotional improvements.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Organized schedules, workflows and shift coverage to meet expected business demands.
Directed and led employees, supervising activities to drive productivity and efficiency.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Delegated daily tasks to team members to optimize group productivity.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Education and Training
: Funeral Service And Mortuary Science, Expected in - Bristol Community College - Fall River, MA GPA:
High School Diploma: , Expected in 11/2013 - YouthBuild Fall River - Fall River, MA GPA:
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