Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
More than 13 years' experience in customer service that includes 4 years' experience in the recruiting field and 4 years' experience in the financial aid field.
Core Qualifications
  • Customer service-oriented
  • Strong organizational skills
  • Microsoft Office
  • Time management
  • Self-motivated
  • Excellent analytical, writing and communication skills
  • Professional attitude
  • Dedicated team player
  • Detail oriented
Education
Wichita State University Wichita, KS Expected in Bachelor of Science : Marketing, Management - GPA : Bachelor of Science: Business Administration Wichita State University - Wichita, KS GPA 3.2158 Emphasis in Marketing Minor in Management
National American University Sioux Falls, SD Expected in Associate of Applied Science : Business Administration - GPA : Associate of Applied Science: Business Administration National American University - Sioux Falls, SD GPA 3.5025 President's List Award Dean's List Award Honorable Mention List Award Won the $250 research paper scholarship award -Apr 2005
Experience
First Interstate Bancsystem, Inc. - Utilization Manager (Recruiter)
Lame Deer, MT, 10/2011 - Current
  • Manage all phases of recruitment, including defining hiring management needs, posting available positions, assisting with application process and pre-screening applicants.
  • Conduct employment verifications and background checks on all job applicants. Conduct more than 100 interviews each year. Created an employee appreciation wall and continuously update with work anniversaries.
  • Run and complete reports weekly. Managed all aspects of the employee life cycle process, including on and off boarding.
  • Grew the Kansas City branch from 25 to 75 employees in less than 2 years. Decreased Kansas City branch's turnover by 187% by 2013.
  • Trained new Utilization Managers for both the St Louis and Kansas City branches.
  • Created a 211 page SOP for the Utilization Manager role.
Edgewater Beach Resort Management, Inc. - Recruiter (Human Resources), Sales Associate
Panama City Beach, FL, 06/2011 - 11/2011
  • Started in a sales position then asked specifically by manager to recruit for his office.
  • Managed all phases of recruitment, including defining hiring management needs, scheduling first and second interviews with manager and posting ads.
  • Assisted with new hire paperwork. Asked to train new recruiter due to my high performance and efficiency.
Colorado Technical University - Student Finance Processor
City, STATE, 08/2009 - 05/2011
  • 1 of 15 people selected out of 90 schools to participate in the pilot "Leader" program to expand leadership skills.
  • Participated in the retention committee to improve retention efforts.
  • Counseled 300 students on the financial aid process and loan eligibility.
  • Reviewed and monitored 30 federal work study students.
  • Followed up with students for outstanding documents and packaging Title IV funding.
  • Created an SOP on department's process for awarding continuing students eligibility.
  • Operated and maintained data in computerized system.
  • Prepared and maintained reports as necessary.
  • Met quarterly individual and departmental goals.
National American University - Financial Services Representative
City, STATE, 03/2007 - 08/2009
  • Responsible for financial aid packaging and loan entrance interviews.
  • Maintained and monitored 300 students' financial aid paperwork.
  • Counseled and assisted students with the financial aid process, paperwork and eligibility.
  • Contacted students for any outstanding documents and payments.
  • Operated and maintained date in computerized system.
  • Reviewed student accounts and cash flow payments.
  • Collaborated with admissions, academics and administrative staff.
  • Prepared and maintained weekly reports.
  • Met quarterly goals and prepared for audits.
Chili's Grill And Bar - Server
City, STATE, 01/2006 - 01/2007
  • Served customers by tending to their eating and drinking needs.
  • Effectively handled customer concerns.
Dakota Wholesale - Accounts Payable/Billing Clerk
City, STATE, 04/2005 - 12/2005
Paid payable invoices and mailed invoices to customers on a weekly basis. Entered payable invoices into the system and handled pricing discrepancies. May 2003 Helped with the quarterly newsletter, filed paperwork and daily documentation. Ran daily point of sales reports and a weekly company newsletter. Updated and scanned orders into the computerized system. Residential Instructor Southeastern Behavioral Healthcare - Sioux Falls, SD Supported independent-living skills with mentally-disabled young adults. Assisted with disbursing medication to residents.
Accomplishments
  • Followed up with students for outstanding documents and packaging Title IV
  • Contacted students for any outstanding documents and payments
  • President's List Award
  • Dean's List Award
  • Honorable Mention List Award
  • Won the $250 research paper scholarship award
Skills
Sop, Financial Aid, Packaging, Posting, Recruiter, Recruitment, Life Cycle, Accounts And, Audits, Cash, Financial Services, Payments, Finance, Leadership Skills, Processor, Sales, Accounts Payable, Basis, Billing, Clerk, Documentation, Healthcare, Instructor, Invoices, Of Sales, Pricing, Sales Reports, Associate, Customer Service, Detail Oriented, Microsoft Office, Ms Office, Organizational Skills, Receptionist, Recruiting, Retail Sales, Team Player, Time Management, Ads, Human Resources, New Hire Paperwork, Sales Associate, Sales Position, Scheduling, Award, Marketing

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Resume Overview

School Attended

  • Wichita State University
  • National American University

Job Titles Held:

  • Utilization Manager (Recruiter)
  • Recruiter (Human Resources), Sales Associate
  • Student Finance Processor
  • Financial Services Representative
  • Server
  • Accounts Payable/Billing Clerk

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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