Currently GS-05. SCD 12-09-2012. Detail oriented Customer Service Representative for the Internal Revenue Service. Efficient in accounting, researching over multiple databases to find the best solution for the taxpayer staying in compliance with the law, and ability to handle high volume work loads in a calm and organized fashion. Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 3-year career in the U.S. Coast Guard as a medical technician. Effective communicator who quickly masters new roles and technologies to achieve positive results.
Biology, business plan, conflict resolution, Customer service, databases, special events, fax, filing, forecasting, hiring, inventory management, Tax Law, Law, Legal, medical coding, mentor, messaging, Excel, money management, office, Microsoft outlook, Power point, Microsoft word, Works, office equipment, copier, Psychology, Quality control, recruiting, reporting, scheduling,spreadsheets, strategy, supervisor,
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