Universal Banker Resume Example Company Name

UNIVERSAL BANKER

Professional Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction. Well-versed in industry regulations and asset protection strategies.

Skills

Cash handling expert
Consumer banking specialist
Compliance, banking laws and regulations
Goal-oriented
Self-sufficient
Positive
Cheerful
Customer-oriented
High level of accuracy
Strong customer relations
Practices due diligence

Strong interpersonal skills
Clear oral/written communication
Excellent multi-tasking ability
Microsoft Office expertise
Friendly nature
Organizational skill
Team building
Clerical support
Math aptitude
Loans
Night and safe deposit procedures

Work History

Universal Banker, 10/2019 to Current
Company Name – City, State

Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Promoted products or services to each customer to consistently achieve sales targets.
Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
Safe Deposit Box procedures

Teller Supervisor, 10/2018 to 10/2019
Company Name – City, State

Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Processed quarterly vault and ATM audits with zero error rate.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Handled various accounting transactions.
Executed wire transfers, stop payments and account transfers.
Maintained scheduling for main branch to keep all shifts appropriately staffed.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.

Branch Banker Team Leader, 08/2012 to 10/2018
Company Name – City, State

Executed customer transactions, including deposits, withdrawals, money orders and checks.
Scheduled staffing for the main branch.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Organized, stocked and maintained the teller window area.
Continued education on current banking products and services
Received regional branch recognition award for most improved in the whole bank of BB&T.
Processed quarterly Vault and ATM audits with a zero error rate.
Opened accounts with a cross sale ratio of 100% products opened.
Collected loan payments.
Sold cashier's checks, traveler's checks and money orders.
Handled various accounting transactions.
Executed wire transfers, stop payments and account transfers.
Processed exchange and foreign currency.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Advised clients on mortgage, educational and personal loans.
Maintained friendly and professional customer interactions.
Created member account profiles on BB&T online banking program.
Coordinated daily cash reconciliation at a high-volume location.
Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
Safe Deposit Box Procedures -opening and closing

Teller Supervisor, 05/2010 to 08/2012
Company Name – City, State

Coach and train tellers
Processed quarterly Vault and ATM audits with a zero error rate.
Pulled daily branch Wells Fargo reports.
Coordinated daily cash reconciliation at a high-volume location.
Maintained balancing record with 100% rate of accuracy.
Handled various accounting transactions.
Collected member loan payments.
Sold cashier's checks, traveler's checks and money orders.
Prepared, sorted and distributed cash reports to appropriate branches.
Processed exchange and foreign currency.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Maintained friendly and professional customer interactions.
Scheduled staffing for the main branch.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Received regional branch recognition award for Excellent Service

Education

Diploma: 1992
North High School - City, State

Coursework in Business Administration

Certifications

Public Notary

Certified Senior Teller

Certified Branch Banker

Additional Information

Achievements/ Awards - *Getting it Done Awards- Southern Commerce Bank for getting all tasks done on time. = *Wells Fargo Bank many awards for customer service\ District Manager award - Dedicated to Service - *BB&T Mentor Program

Resume Overview

School Attended

North High School

Job Titles Held:

Universal Banker
Teller Supervisor
Branch Banker Team Leader

Degrees

Diploma : 1992

Universal Banker Resume Example

Resume Score: 80%

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