SEARCH

Universal Banker Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
c
UNIVERSAL BANKER
Summary

Veteran customer service professional offering over 6 years of experience and willingness to take on new challenges.

Versed in store operations, cash handling and team leadership.

Customer-oriented server with excellent interpersonal and communication skills.

Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Problem-solving professional trained in customer service methods and sales techniques.

Over 4 years of management experience .

Friendly, helpful person who is consistently prompt and willing to work a flexible schedule.

Skills
  • Safety understanding
  • Cash handling expertise
  • Presentation skills
  • Outgoing and energetic
  • Service industry background
  • Flexible schedule capability
  • Store management, over 4 years of experience
  • Customer service
  • Merchandising and displays
  • CPR certification
  • High energy
  • Accurate money handling
  • Concentration
  • Strong communication skills
  • Time management
  • Adaptability
  • Upselling techniques
  • Multitasking
  • Very Strong work ethic
  • Prioritizing
  • Team leadership
  • Ordering and invoicing
  • Committed team player
  • Loss prevention
  • Quality control
  • Resourcefulness
  • Employee motivation
  • Closing procedures
  • Evaluating programs
  • Qualifying customers
  • De-escalating conflicts
  • Correcting improper trades
  • Inbound customer calls
  • Opening accounts
  • Comparing products
  • Security understanding
  • Teller background
  • Risk management policies
  • Money auditing
  • Analyzing data
  • Customer service-oriented
  • Cash ordering
  • Promoting products
  • Follow-up skills
  • Generating referrals
  • Recordkeeping requirements
  • Creative thinking
  • Account closings
  • Money handling
Experience
Universal Banker
Columbus, OHPNC/Jan 2020 to Current
  • Completed routine teller tasks with high accuracy, including transfers, deposits and bill payments.
  • Sold, upsold and cross-sold products to bank customers to achieve revenue targets.
  • Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each.
  • Maintained cash drawer by following exact procedures for transactions and strong security protocols.
  • Helped customers understand and use technical tools such as mobile applications and online banking.
  • Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
  • Verified amounts and integrity of every check or funds transfer.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Developed asset protection strategies for clients.
  • Built positive relationships with realtors to produce client referrals.
  • Reviewed accounts for signs of fraud and turned over details to law enforcement officials.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Developed and oversaw events to bring in customers and promote products.
  • Advised customers on bank products, services and financial planning options.
  • Devised targeted solutions for various customers, including deposit, lending and investment services.
  • Completed daily cash balancing, including the ATM.
  • Reduced bank losses by setting successful risk management policies.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
  • Developed culture of success rewarding performance, productivity and sales results.
  • Handled a portfolio of customers and reviewed accounts for signs of discrepancies, fraud or non-payment issues.
  • Put together and executed loan documents.
  • Improved decision-making by using current data on market conditions and individual financial situations.
  • Made continuous business adjustments to improve branch operations.
  • Met with new clients and completed pre-qualification procedures.
  • Modified, opened and closed customer accounts.
  • Customized products and services to meet specific banking requirements.
Shift Supervisor
Columbus, OHSbarro/Jun 2015 to Jan 2020
  • Applied security, safety and loss prevention strategies during shifts.
  • Worked with team members to improve performance and implement training updates.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Responded to and resolved customer questions and concerns.
  • Consistently kept kitchen areas clean and free of debris and water.
  • Created and implemented an action plan to address cost control issues.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Maintained stockroom and warehouse.
  • Managed inventory, restocked supplies and placed orders.
  • Placed truck orders.
  • Pleasantly greeted guests and offered to take drink orders while they familiarized themselves with the menu.
  • Over 4 years of management .
Shift Supervisor
Columbus, OHtim hortons/Jul 2015 to Nov 2017
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Responded to and resolved customer questions and concerns.
  • Applied security, safety and loss prevention strategies during shifts.
  • Worked with team members to improve performance and implement training updates.
  • Helped store management meet standards of service and quality in daily operations.
  • placed truck orders.
  • Kept cases and shelves clean and well stocked.
  • Maintained complete knowledge of restaurant menu, including daily specials.
Office Manager
Columbus, OHR&B Transmissions/Feb 2014 to Jun 2015
  • Prepared vendor invoices and processed incoming payments.
  • Received, screened and routed incoming calls.
  • Maintained computer and physical filing systems.
  • Completed bi-weekly payroll for all employees.
  • Handled all incoming business and client requests for information.
  • Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
  • Ordered all office supplies including ink cartridges, toner, and paper.
  • Provided complete meeting support including preparing materials and taking notes.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Education and Training
High School DiplomaEcot2015columbus ,ohio
nursing : nursingLarock health academy 2020columbus,Ohio
  • Continuing education in nursing/ medical field.
  • trained in vital signs, and CPR.
  • Electrocardiography training.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • PNC
  • Sbarro
  • tim hortons
  • R&B Transmissions

School Attended

  • Ecot
  • Larock health academy

Job Titles Held:

  • Universal Banker
  • Shift Supervisor
  • Office Manager

Degrees

  • High School Diploma
    nursing :

Similar Resumes

View All
Universal-Banker-resume-sample

Universal Banker

Citizens Bank

Imperial Beach, California