unit clerk patient care technician resume example with 8 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Established Patient Care Technician offering CPR certified, clinical training in acute care, medical-surgical, skilled nursing, psychiatric, geriatric and rehabilitation units. Administered and assisted with glucose testing, injections, feedings and colostomy care. Proficient in nursing documentation, assessment and decision-making. Calm and effective in pressured and emergent situations. Compassionate Patient Care Technician adept in managing heavy daily patient volume,including telephone triage, appointment scheduling and patient referral. Proficient in documentation and record maintenance. Dedicated to patient confidentiality. Experienced in helping clinical and surgical professionals diagnose and treat chronic and acute patient concerns. Well-organized and level-headed in both routine and emergency situations. Competent in using and monitoring equipment, updating records and comforting patients during difficult times.

  • Acute and rehabilitative care
  • Clinical training
  • Cultural awareness and sensitivity
  • Infection control standards
  • Caregiver support
  • Team building
Unit Clerk/Patient Care Technician, 06/2020 to Current
Arbor CompanyNaperville, IL,
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Supported nurses in daily patient care activities by taking vital signs and documenting patient observations.
  • Assisted with patient admissions, discharges and transfers.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Collected lab specimens in adherence with safety protocols for patient tests.
  • Assisted patients with personal care, ambulation and general patient care needs.
  • Responded to bell or light signal calls to assist patients with needs.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Restocked unit frequently with necessary medical supplies.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
Caregiver, Special Needs, 03/2014 to 08/2021
ChrysalisRichfield, UT,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Group Home Manager, 12/2015 to 08/2020
Rochelle CenterCity, STATE,
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
  • Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
  • Supervised group home for 8 residents with behavioral and developmental disabilities issues by motivating direction of [15]-member team.
  • Supervised group home for residents with behavioral and developmental disabilities issues by motivating direction of [Number]-member team.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Collaborated with treating psychiatrist to develop individual service plans for each resident.
  • Encouraged residents to independently interact with others, make decisions and participate in community activities.
  • Reported, investigated and followed up on abuse and neglect cases.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Created work schedule in advance, promoting adequate coverage for shifts.
  • Coordinated community activities to promote social skills and community participation.
  • Administered and allocated budget to control costs and optimize use of resources.
Home Manager /Direct Support Professional, 09/2019 to 06/2020
Volunteer Of AmericaCity, STATE,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Coached patients on at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Checked mail, shopped for groceries and handled bill payments.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Built strong and trusting rapport with clients and loved ones.
  • Partnered with interdisciplinary teams to implement care plans.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Recorded client status progress and challenges in logbooks and reports.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
Education and Training
Associate of Arts: Business Administration, Expected in 05/1992 to Daymar College - Nashville, TN,
: Nursing , Expected in to Nursing Assistance Training - Nats ,

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Resume Overview

School Attended

  • Daymar College
  • Nursing Assistance Training

Job Titles Held:

  • Unit Clerk/Patient Care Technician
  • Caregiver, Special Needs
  • Group Home Manager
  • Home Manager /Direct Support Professional


  • Associate of Arts

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