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Uniformed Security Officer Resume Example

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UNIFORMED SECURITY OFFICER
Summary

Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Skills
  • Crime prevention methods
  • CCTV surveillance
  • Interior and exterior patrol
  • First aid and CPR certified
  • Observant
  • High level of integrity
  • Report writing
  • Patrolling
  • Premises surveillance
  • Vigilant and watchful
  • Table Bussing
  • Effective problem solving
  • Regulatory compliance
  • Mentoring
  • Quality control
  • Event coordination
  • Conflict mediation
  • Strong client relations
  • Safety awareness
  • Organizational skills
  • Training and coaching
Experience
Uniformed Security Officer, A Services Group LLC, May 2020-January 2021Kissimmee, FL
  • Monitored security cameras and fire, building and alarm systems.
  • Investigated alarms and disturbances to maintain safety.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Documented all security-related situations and submitted in-depth reports.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Uniformed Security Officer, Universal Studios Orlando, December 2016-February 2020Orlando, FL
  • Monitored security cameras and fire, building and alarm systems.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Investigated alarms and disturbances to maintain safety.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Documented all security-related situationsand submitted in-depth reports.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Used X-ray machines and other devices to screen guests entering premises.
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Checked credentials and issued passes before allowing access to property.
  • Provided security presence for events.
Attractions Host, Disney, July 2015-June 2016Orlando, FL
  • Reported strange or suspicious behavior to security staff in order to keep staff and customers safe and comfortable.
  • Guided guests into following all protocols to maintain safe atmosphere for all.
  • Directed guests to other attractions, locations and events throughout park.
  • Worked swiftly to handle and resolve emergency situations to create safe environment for guests and team members.
  • Checked guest restraints thoroughly in accordance with park policy and to minimize accidents.
  • Operated attraction with friendly demeanor to draw in park attendees.
  • Answered guest queries and satisfied customer concerns to improve overall customer satisfaction.
  • Served as resource for guests with concerns, challenges and questions with park facilities.
  • Loaded and unloaded guests from attractions quickly and efficiently to enhance flow of guests through attraction.
  • Provided knowledgeable service when answering questions and greeted all customers with friendly demeanor.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Responded to guest questions about current facility events and future offerings.
Busser, Sisters Pizza, February 2013-February 2016Saint Cloud, Florida
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Consistently went above and beyond expectations by helping to support teammates and provide customer service.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Trained new employees to perform duties.
  • Offered product samples, answered questions and suggested products.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Backed up cashier staff to process customer orders and payments.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
Education and Training
High School DiplomaOsceola High School, , KissimmeeFLJune 2015
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Resume Overview

Companies Worked For:

  • A Services Group LLC
  • Universal Studios Orlando
  • Disney
  • Sisters Pizza

School Attended

  • Osceola High School

Job Titles Held:

  • Uniformed Security Officer
  • Attractions Host
  • Busser

Degrees

  • High School Diploma

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