Business Analyst versed in data mapping and user acceptance testing, as well as solving complex problems in high-pressure environments. Excels at cultivating, managing and leveraging client relationships.
Boosted customer service ratings by 25% by developing new processes and improving work flow.
Promoted to Lead Analyst after just 12 months of employment.
Administrative support, Communication skills, Oral, Counseling, Credit, Client, Data entry, DTI, Product Development, Financial, Financial Statements, Help Desk, ie,Interpretation, Letters, Medical terminology, Meetings, Excel, Microsoft Office, PowerPoint, Word, Product Development management, Processes, Property Management, Quality, Real estate,
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