The service industry is where the bulk of my work experience lies. As a crew member I worked primarily behind the scenes working as a stocker prepping and serving food items ready for receiving to security team member customer service giving the utmost attention and respect and beyond reproach when it comes to money handling.
Vigilant security professional experienced in working independently to uphold tight security for many facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals.
Skills
Employee assistance
Emergency response
Premises patrol
Customer service
File maintenance
Google Drive
Written communication
Drawer balancing
Order verification
Online orders preparation
Food distribution
Order packaging
Aisle cleaning
Security monitoring
Cash handling
Restocking
Loyalty program promotion
Microsoft Word
Multitasking
Planning
Detailed Activity Logs
Intrusion Detection
Fire Department Communication
Incident Reporting
Professional Demeanor
Team Player
First Aid Training
CPR Certified
Intruder Removal
Customer Service
Verbal and Written Communication
Work History
01/2018 to 07/2021
Unarmed Security OfficerPer Mar Security Services – Notre Dame, IN,
Handled property and medical emergencies with calm, level-headed approaches.
Monitored all areas of property, staying alert to signs of suspicious activity and persons.
Responded to and investigated alarms and verified normal activities before clearing warnings.
Controlled risks of unauthorized access and behaviors by carefully overseeing entrances and exits.
Checked function and security of doors, windows, and gates regularly.
Helped eliminate criminal activities and prosecute violators by working closely with local law enforcement personnel.
Managed daily reporting for routine activities and notable incidents such as breaches, medical emergencies, and damage.
Protected people with high-quality security services and continuous observations in-person and via CCTV feeds.
Prevented property violations such as theft and rule infractions with continuous premises monitoring.
Assisted employees and guests with knowledgeable support for diverse needs.
Protected building users by screening vehicles, staff and visitors.
Identified security issues with foot patrols of building and grounds.
Monitored and authorized entrance and departure of employees and visitors to guard against theft and maintain security of premises.
Detected contraband items with thorough examinations of bags, boxes and personnel.
Minimized security breaches with effective locking and monitoring procedures.
Secured building entrances and exits, manning security stations and preventing unauthorized access.
01/2021 to 03/2021
Armed Security OfficerAllied Universal Security – Cherry Hill, NJ,
De-escalated conflicts with verbal and physical techniques based in sound training.
Searched bags or belongings and seized prohibited items.
Kept positive and upbeat security presence in interactions with employees and guests.
Provided safe transportation of funds and important documents
Report writing and office administration
Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Checked personnel ID badges and issued temporary credentials to visitors.
Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
Used search mirror to conduct full vehicle searches on passenger and commercial trucks.
Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
Restrained and searched suspects and followed bomb threat procedures.
Performed patrols of building areas, parking lots and facility grounds.
11/2016 to 06/2017
Night StockerReschcor – Bristol, IN,
Kept sales floor and stockroom tidy and organized by removing cardboard and pallets and replacing overstock in correct locations.
Replenished out-of-stock items on sales floor, staged overstock, and rotated product..
Minimized losses with proper stock rotation and tracking procedures.
Opened cartons, compared received products to packing lists, and reported discrepancies.
Unloaded incoming shipments from trucks, safely and independently or with pallet jack.
Coordinated easy restocking by preparing and moving pallets to designated locations.
Put out replenishments and new merchandise with well-built and organized displays.
Assisted with tasks and work duties during slow periods to maintain team productivity.
Served customers by going above-and-beyond to offer exceptional support for all needs.
Assisted customers with sales and service needs.
Completed all tasks promptly and with minimal oversight.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inspected floor displays, noted missing items and immediately replenished merchandise.
04/2016 to 08/2016
Night StockerReschcor – Bristol, IN,
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Supported promotional plans by updating signage with Claire changes.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Assisted customers by finding items quickly to boost store satisfaction rates.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Designed and constructed advertising signs to attract customers and promote sales.
Stamped, attached or changed Claire tags on merchandise shelving and updated computerized Claire list.
Met incoming trucks and used forklifts to move pallets to staging areas.
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Maintained inventory and ordered new supplies to meet expected needs.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Checked aisles for spills to complete quick clean-up.
Removed all boxes and related trash from sales floor and processed through compactors.
Education
Expected in 10/2011
High School Diploma: Joliet Job Corps - Joliet, IL, GPA:
Expected in 10/2011
: Security And Protective Services Joliet Job Corps - Joliet, IL, GPA:
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