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Treatment Aide Resume Example

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TREATMENT AIDE
Professional Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Work History
Treatment Aide, 08/2018 - 11/2020Pathways, Annapolis, MD
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Collaborated with peers and attended [Timeframe] meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Participated in [Type] fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Licensed Alcohol and Drug Counselor, 09/2016 - 12/2018Hope House, Annapolis, MD
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Carried out day-day-day duties accurately and efficiently.
Owner/Operator, 05/2005 - 06/2016First Step Recovery Inc., Annapolis, MD
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across [Industry] operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
House Manager, 02/1992 - 06/2005Samaritan House Inc., Annapolis, MD
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
  • Assisted residents at [Number]-person facility with basic hygiene and healthcare needs, including dressing and showering.
  • Assisted in orientation of families to visitation center and procedures for visits prior to initial visitation.
  • Created all staff work schedules so each shift had appropriate number of employees for coverage.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Offered learning opportunities to help residents develop important life skills.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating efficient schedules and team workflows.
  • Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
  • Conducted tours, orientation and educational sessions for residents and families.
  • Enforced policies and safety standards through building and room rounds.
  • Solved grievances and complaints by collaborating with residents.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
  • Promoted positive relations between residents and staff.
Education
High School Diploma, 06/1982
Dover High School - Dover, DE
Certifications
  • Certified [Job Title], [Company Name] - [Timeframe]
Skills
  • Patient Management
  • Companionship and emotional support
  • Observing responses
  • Patient-focused care
  • Inpatient care
  • Transporting patients
  • Supporting personal needs
  • Documenting behaviors
  • Direct Patient Care
  • Chronic disease management
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Resume Overview

Companies Worked For:

  • Pathways
  • Hope House
  • First Step Recovery Inc.
  • Samaritan House Inc.

School Attended

  • Dover High School

Job Titles Held:

  • Treatment Aide
  • Licensed Alcohol and Drug Counselor
  • Owner/Operator
  • House Manager

Degrees

  • High School Diploma , 06/1982

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