travel counselor resume example with 9 years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Sales & Account Manager An accomplished, result driven sales professional with over 14 years of sales experience focused on cold calling and relationship building. Aggressive, highly motivated self-starter with a track record for consistently exceeding. Excellent bilingual communication skills demonstrated by the ability to work with people of diverse backgrounds. Proven revenue generator in all market conditions. Strong closer; expert in establishing rapport and client trust.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Florida International University Miami, FL Expected in 2003 Bachelor of Business Administration : Management - GPA : Management
Bcd Travel - Travel Counselor
Bogota, NJ, 01/2010 - 01/2016
  • Sold ocean-going cruises, air & hotel packages to customers in more than 60 countries around the world in both English & Spanish.Established rapport patiently while finding the needs by asking the right questions and becoming a great listener in order to find the best suited vacation for clients and their families of all ages.
  • Took 20 – 30 new leads every day, 6 days a week while working 60+ hour weeks, including weekends & holidays.
  • Obtained referrals from repeat clients.
  • Serviced & invoiced over hundreds of reservations while maintaining excellent customer service experiences.
  • Maintained a positive & energetic attitude in a 100 % commission based company.
  • Selected Accomplishments: Averaged over $2,000,000 + in sales within one year for 5 years straight; Ranked top 5% in the company with over 500 agents; Every year received annual bonuses and incentive vacations.
  • Family Heritage Life, The Woodlands, TX _ 2006 – Present.
  • District Sales Manager Demonstrated ability to open, develop, & grow new territories & markets Sell Supplemental Insurance to individuals and small business through referrals & cold calling Qualified clients, achieved over 60% closing ratio, while developing 600 new leads every month.
  • Personally sold over 700 policies to new customers; $473,135 (annualized premium) Mentor other members of the sales team, providing guidance & in-field sales coaching & training.
  • Selected Accomplishments: Fast Start Winner - 2006 Top First Year – Horizon Club Award Winner 2006 Century Club 2007 President Circle 2007 – Over 20% Growth American Patriot Lifetime Achievement (25,000 career units).
Charter Spectrum - Senior Account Representative
Hilliard, OH, 01/2004 - 01/2005
  • Prospect and close new accounts while servicing existing accounts in order to market additional products and solutions.
  • Work assigned territories to consistently identify new business opportunities and meet with decision-makers to analyze the customer’s requirements by performing a document-flow analysis.
  • Generate revenue by developing market potential through forecasting, lead generation, qualification, recommending products, solutions and services.
  • Pinpoint areas for improvement and recommend solutions to streamline workflow and increase operating efficiencies.
  • Selected Accomplishments: Top 15% of Senior Account Representatives in the Southeast Region Generated over $200 K in sales within one year.
The Southwestern Company - Field Manager / Sales Representative
City, STATE, 01/2002 - 01/2004
  • Conducted over 100 group interviews on college campuses.
  • Recruited, interviewed, trained, motivated, and supervised first year dealers.
  • Developed managerial and public speaking skills through 250 hours of additional training.
  • Personal Organization of over $63,000 Organized and directed weekly sales meetings and individual conferences on the selling field.
  • Attended over 250 hours of advanced sales and management training Maintained excellence and improvement in personal sales while managing sales organization.
  • Personal Retail Sales: Summer ’03 = $45,960 (98% increase from previous summer).
  • Independent contractor in direct outside sales of educational products.
  • Executed all activities of sales, scheduling, accounting, presentation, ordering, inventory control, and logistics of product delivery.
  • Worked 80+ hours every week for 13 consecutive weeks, for 3 consecutive summers while a full-time student Personal Retail Sales: Summer ’02 = $23,185 in a 12-week period.
Fluent in Spanish & conversational in Portuguese.
accounting, streamline, closing, coaching, cold calling, conferences, clients, excellent customer service, delivery, English, Fast, forecasting, Insurance, inventory control, logistics, managerial, managing, market, meetings, Mentor, 98, outside sales, policies, Portuguese, public speaking, rapport, Retail Sales, selling, sales, sales and management, Sales Manager, scheduling, Fluent in Spanish, Spanish, workflow
Professional Affiliations
Additional Information
  • Selected Accomplishments: Growth Award (increase over previous summer at least $13,200 retail sales) - 2003 Sizzler (company incentive trip) – 2002, 2003 Top Experienced Dealer (top 15% of all 2000 experienced dealers) - 2003 Gold Seal Gold Award (working over 80 hours/week every week of summer) – 2002-2004 Superstar Sample Case (80 hrs/week with 180 presentations last six weeks of summer) 2002-2004 Big Check (net savings of over $5000) – 2002- 2004 GUTS Club (most hours and demonstrations last week of summer) – 2003-2004

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Resume Overview

School Attended

  • Florida International University

Job Titles Held:

  • Travel Counselor
  • Senior Account Representative
  • Field Manager / Sales Representative


  • Bachelor of Business Administration

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