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travel and expense specialist contract resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Professional Summary

Results-driven and forward-thinking travel management and meetings executive with global and domestic expertise in business process management, corporate logistics, strategic planning, system implementations, onboarding, and team building. Recognized as a solutions-oriented leader with strong communication and organizational skills.

Strengths
  • Travel planning and cost analysis
  • Corporate credit card oversight
  • Business analysis
  • System implementations
  • Duty of care / risk management
  • Strategic managed meetings program
  • Executive presentations and reporting analysis
  • Procurement operations
  • Per Diem processing
  • Highest levels of integrity and tact
  • Emotional intelligence
  • Adaptability
Experience
Travel and Expense Specialist - Contract, 07/2021 to 10/2021
At&TChico, CA,

Part of newly created team managing the U.S. Department of Defense (DHMSM), travel program.

Global Travel Manager, 10/2018 to 11/2019
UiPathCity, STATE,

Led management of $50,000,000 global travel and meetings budget.

  • System implementation - Spearheaded review of various software to support cost savings in our travel program. Implemented SAP Concur Travel in North America, EMEA and APAC. Partnered with expense team to integrate SAP Concur Expense. Achieved 85% online booking compliance and 20% cost savings. Implemented Rocketrip resulting in 15% net savings.
  • Global travel policy - Redesigned and implemented new global travel policy containing automated request modules and updated approval flows. These changes netted savings of 25% to our global travel spend.
  • Vendor contract negotiations - Renegotiated vendor contracts for: global travel management company (TMC), airlines, hotels and rental cars, resulting in 20% net savings.
  • Training and Compliance - Partnered closely with People Ops to create travel policy training program for global onboarding platform, Brainshark. Delivered new hire traveler training presentation weekly to our global traveling audience.
  • Strategic Managed Meetings Program (SMMP) - Conceived of, and implemented, global meetings and events policy. Advocated for partnership with CVENT, resulting in greater efficiency and lower costs.
Travel and Expense Manager, 07/2017 to 10/2018
Stony Brook University SUNYCity, STATE,

Supervised travel and expense new project implementation.

  • System Implementation - Collaborated with team of 6 co-workers to develop database to design, test and implement Concur travel and expense.
  • Policies and Procedures - Evaluated all pertinent policies and procedures to ensure alignment with certification of travel claims and university per diems.
Global Travel and Meetings Manager, 05/1999 to 03/2017
Tiffany & Co.City, STATE,

Created new role with responsibility for consolidation of all travel and meetings processes of $25,000,000 budget. Implemented SAP Concur Travel and Expense in support of fully automated travel procurement process.

  • Department Restructuring and System Implementation - Led and managed RFP bidding and selection process of travel management company (TMC), preferred airlines, hotels and rental cars. Implemented Concur Travel and Expense in support of fully automated travel booking platform.
  • Business Analysis - Analyzed financial data which led to overhaul and restructure of company's strategic vendor management program, resulting in savings of 25%.
  • Collaboration - Advocated for key stakeholder engagement and support to build roadmap for new travel program implementation. Partnered closely with procurement organization to standardize legal contracts/master service agreements and service level agreements.
  • Meetings Consolidation - Created strategic managed meetings program (SMMP), automated processes and approval flows, reducing cost by 23%.
  • Customer Service - Maintained highest levels of customer service throughout tenure as reflected in surveys and awards.
  • Integrity - Demonstrated highest levels of integrity, tact, and confidentiality in all interactions.
Education
Bachelor of Business Administration - BBA: Major - Business Administration , Expected in to Bernard Baruch College- Zicklin School of Business - New York, NY,
GPA:

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Resume Overview

School Attended

  • Bernard Baruch College- Zicklin School of Business

Job Titles Held:

  • Travel and Expense Specialist - Contract
  • Global Travel Manager
  • Travel and Expense Manager
  • Global Travel and Meetings Manager

Degrees

  • Bachelor of Business Administration - BBA

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