LiveCareer-Resume

travel agent resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Transitioning back into the workforce, my goal is to find like-minded individuals who aspire to do good work while maintaining a collaborative and cohesive environment. Experience in corporate and private practice divisions in health care field. Created a billing and coding platform at a major hospital for their operating room department, generated more revenue and ultimately helped to simplify effective and efficient patient charting. Several years of customer service experience, answering phone calls, responding to emails, escalating patient concerns, and assisting with a wide range of office duties. Manufactured and ran human resource department for a tutoring company that provided after school tutoring services throughout the state of California. Volunteer work includes research and initiated fundraisers, created events, and recruited volunteers while establishing relationships, providing top notch care, promoting and maintaining the organizations accomplishments and goals.

Skills
  • Volunteer needs assessments
  • Community outreach
  • Volunteer evaluations
  • File and Records Management
  • Schedule coordination
  • Department management
  • Program management
  • Team management
  • Clerical
  • MS Office
  • Scheduling and calendar management
  • Data entry
  • Administrative leadership
  • Project assistance
  • Event coordination
Experience
Travel Agent, 02/2018 to Current
Ralph LaurenParis, TX,
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Explained benefits of purchasing travel insurance with clients.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
Homeschool Event Coordinator , 08/2021 to 05/2022
AsccMorenci, AZ,
  • Coordinated vendors, timelines and budgets for events.
  • Assessed event success and identified improvement areas through parental feedback.
  • Designed and maintained spreadsheets documenting facility and guest information.
  • Organized event facility, food and beverage selections.
  • Improved student learning by defining and articulating learning outcomes and analyzing performance metrics and measurements.
  • Designed comfortable environment conducive to learning.
Vice President of Programs , 08/2020 to 05/2021
Protestant Women Of The ChapelCity, STATE,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our program.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Assistant to the President, provided support and ideas for the program.
  • Inventory of our stock room, organized items and created gift bags for participants.
  • Created Google slide presentations for the President and other members of the board, covering ideas and event layouts.
New Member Coordinator, 10/2018 to 12/2019
Boy Scouts Of AmericaCity, STATE,
  • Organized fun, interactive activities to address interests and community needs of troop members.
  • Cultivated relationships with community leaders, organizations and businesses to support volunteer efforts.
  • Supported council fundraising efforts and initiatives with community outreach campaigns.
  • Compiled paperwork for extended trips, meeting information and fundraising efforts.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
Care Team Member, 01/2018 to 12/2019
US Army 189th HHC Sustainment Brigade- VolunteerCity, STATE,
  • Trained to console and assist the husbands, wives and children of the deceased or severally injured through their time of grief and confusion.
  • Provide short term emotional and logistical support to a Family that has suffered a casualty until their Family and personal support system arrives.
  • Support distraught spouses, providing meals for Families, and the five stages of grief; shock, anger, bargaining, depression and acceptance.
Family Readiness Group Leader, 10/2018 to 11/2019
US Army- 189th HHC Sustainment BrigadeCity, STATE,
  • Communicated with providers and family members to identify and respond to individual needs.
  • Cultivated and deepened relationships between facility, residents, family members and community groups.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Encouraged individuals and family members to develop skills and use strategies for confronting problems constructively.
  • Communicated with Chain of Command effectively regarding needs or concerns family members and individual service members had.
  • Served on battalion steering committee, supported commanders goals, submitted ideas to the committee.
Key Caller Volunteer, 08/2017 to 11/2019
US ArmyCity, STATE,
  • Effectively communicated to and supported soldiers, volunteers, and family members.
  • Provided assistance to members of my contact group.
  • Recruited volunteers and delegated work.
  • Served on battalion steering committee, attended and participated in meetings.
  • Gathered and disseminated information on activities at the battalion level and above.
Ball Committee Member, 11/2017 to 04/2018
US Army- 189th Sustainment Brigade- VolunteerCity, STATE,
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Maintained spending within budgetary limitations while optimizing fund use for impact and success of event.
  • Worked closely with management to avoid calendar conflicts and planned for scenarios potentially impactful on event integrity.
  • Assisted with analysis of information from guest comments to pinpoint areas of potential improvement in future events and services.
  • Kept clients and vendors informed of deadlines, floor plans, event space setup specifications and insurance requirements.
Education and Training
Bachelor of Arts: Psychology, Expected in to Azusa Pacific University - Azusa, CA
GPA:
Certifications
  • Applied Business Science course with concentration in Sales Development
  • Sales Development Strategy
  • Roles and Key Activities
  • Sales Performance
  • Pipeline Management
  • Sales Analytics and Metrics
  • Demand Generation and Prospecting
  • Lead Qualification
  • Effective Storytelling Techniques
  • Planning and Execution Frameworks
  • Quota Setting and Performance
  • Go-to-Market Strategies
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Resume Overview

School Attended

  • Azusa Pacific University

Job Titles Held:

  • Travel Agent
  • Homeschool Event Coordinator
  • Vice President of Programs
  • New Member Coordinator
  • Care Team Member
  • Family Readiness Group Leader
  • Key Caller Volunteer
  • Ball Committee Member

Degrees

  • Bachelor of Arts

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