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Travel Agent Resume Example

Resume Score: 80%

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Sydney
Prewitt
Professional Summary

Proactive Student with superior skills in interpersonal communication, psychology and criminal justice. Eager to bring value to an establishment through hard work and commitment to quality. Skilled at using educational knowledge and communication expertise to achieve results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with Microsoft Works and Adobe.

Skills
  • Company guidelines and procedures
  • Client amenities
  • Conflict Resolution
  • Interpersonal communications
  • Mentoring and training
  • Written Communication
  • Project Management
  • Scheduling and calendar management
  • Administrative Leadership
  • Patient-focused care
  • Computer literate
  • Travel Insurance
  • Travel Arrangements
  • Travel Research
Education
Campbellsville UniversityCampbellsville, KYExpected in 12/2021Bachelor of Science: Criminal Justice
  • Minored in Psychology
Richmond Hill High SchoolRichmond Hill, GA05/2013High School Diploma
Work History
AAA- Travel Agent
Louisville, KY04/2019 - Current
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure future travel plans.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Collaborated with colleagues to implement best practices across department and exceed team goals.
Masonic Homes Of Kentucky- Nursing Assistant
Shelbyville, KY11/2018 - 04/2019
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Frankfort Toyota - BDC Coordinator
Frankfort, KY12/2016 - 07/2018
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Gathered and organized materials in support of service operations.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Maintained master schedule and set up appointments.
  • Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
Walt Disney Company- Lifeguard
Orlando, FL02/2015 - 10/2015
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Consulted with emergency personnel while securing scene.
  • Monitored safety of all guests in and around swimming pool.
  • Warned patrons of unsafe or hazardous conditions and suggested alternative activities during closures.
  • Used CPR skills to assist rescued individuals until arrival of emergency services.
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Completed basic maintenance and repairs to keep pools functioning properly.
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
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Resume Overview

Companies Worked For:

  • AAA
  • Masonic Homes Of Kentucky
  • Frankfort Toyota
  • Walt Disney Company

School Attended

  • Campbellsville University
  • Richmond Hill High School

Job Titles Held:

  • Travel Agent
  • Nursing Assistant
  • BDC Coordinator
  • Lifeguard

Degrees

  • Bachelor of Science : Criminal Justice
    High School Diploma

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