travel agent assistant resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at skin treatments and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Ambitious Esthetics Student with outstanding customer and personal service skills. Adept at maintaining client notes and reports. Strengths include educating clients on spa services and techniques and performing thorough consultations. Outgoing Esthetics Student with outstanding skills in operating microdermabrasion machines and performing face and scalp massages. Committed to being professional, tactful and discrete. Provides consistent services and treatments in accordance with state laws.
Skills
Signature and Platinum Hydrafacials
Dermaplaning
Microdermabrasion
Enzyme Peel
AHA, BHA, TCA, Jessner's IMAGE Chemical Peels
High Frequency
LED Light Therapy
Microcurrent (Nuface Microcurrent)
Coopala Microcurrent
Wood's Lamp skin analysis
Galvanic Current
Lymphatic Drainage
Microneedling
Ultrasonic
Radio Frequency
Facials
Facial and Body waxing
Lash and Brow tinting
Makeup
Classic eyelash extensions
Educated in- Eminence, IMAGE, and Face Reality Skincare lines.
Experience
Travel Agent Assistant, 07/2017 - 06/2019 University Health System – San Antonio, TX,
Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
Leveraged travel booking system to process travel requests, update client information, and print final documents.
Automated office operations to manage client correspondence, record tracking, and data communications.
Strengthened traceability by developing organization systems for contracts, records, reports, and agendas.
Barista , 07/2018 - 08/2020 Barkaritaville Pet Resort – Corpus Christi, TX,
Memorized recipes for specialty coffee beverages and seasonal offerings.
Stocked customer service stations with paper products or beverage preparation items.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Collected payments and provided accurate change.
Implemented recycling and compost programs to reduce trash waste and improve green footprint.
Gave samples of popular coffee and tea blends to create sales opportunities.
Supported highest standards of conduct and service to support company reputation.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Created complex, hand-crafted beverages based upon customer preferences.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Received and accurately processed customer payments.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Followed health, safety and sanitation guidelines to pass state inspections.
Addressed and resolved customer concerns to maintain brand loyalty.
Described menu items to customers and suggested products based on stated preferences.
Maintained calm demeanor during high-volume periods and special events.
Provided customers with product details, coffee blends and preparation descriptions.
Demonstrated techniques on using multiple beverage machines with new team members.
Input orders into point of sale system and handled customer payments.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Weighed, ground and packed coffee beans for customer purchase.
Prepared and served hot or cold beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Dog Groomer, 04/2021 - 04/2022 Stephanie Cosby Buchholtz – City, STATE,
Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
Cleaned and disinfected kennels and common areas to reduce the spread of illness from infected animals.
Developed long-term relationships with clients and bonded with animals through regular contact.
Delivered excellent service to pet owners to drive repeat business.
Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Isolated animals with potentially contagious diseases to reduce infection risks and monitor disease presentation.
Removed waste from kennels, runs, and exercise areas and placed it in trash receptacles or in-ground septic systems.
Walked animals outside to avoid accidents in play areas or bedding.
Cared for pets during owners' absences.
Supported animal health by keeping areas clean, neat, and properly sanitized.
Created consistent workflows by assisting with washing, drying and folding duties.
Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Education and Training
Licensed AP Esthetician : AP Esthetics , Expected in 12/2022 - Nova Academy of Cosmetology - Rochester, MN GPA: Status -
: Art Studies , Expected in - University of Northwestern - St. Paul - Saint Paul, MN GPA: Status -
High School Diploma: , Expected in 05/2020 - Goodhue Secondary - Goodhue, MN GPA: Status -
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