To find a challanging and rewarding career utilizing the experience and knowledge that I have gained over 25 years as a professional travel agent. Knowledge and practical experience with domestic and international airs reservations, group travel, tour and cruise sales.
Proficient on Sabre GDS System
VaxVacation specialist selling tours.
GDS knowledge for booking cruise vacations
Pays special attention to client satisfaction
Excellent verbal communication skills
Extensive knowledge of the day to day workings of a busy travel agency
Travel has always been my dream job. I have personal travel experience as well as knowledge of the market and the best tour operators to use for client satisfaction. I graduated from Pace travel school and have been a active travel agent for over 25 years. My goal is to remain in the travel industry and progress with the changing field
01/2007 to 01/2008
Travel AgentSuzanna's Travels － Austin, TX
Responsible for answering all phone calls and assisting clients with travel arrangements Book Luxury tours and cruises.
Assisted high profile corporate clients Assisted in FIT for groups and individuals Process exchanges and refunds.
01/1991 to 08/2016
ManagerTravel Center － Austin, TX
Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
Answer phone professionally, courteously and promptly.
Market, sell and consult with clients in regard to tour, cruise, air, car and hotel products.
Interviewing and hiring new employees and all areas of management responsibilities.
Assist corporate clients with reservations for hotels, cars, airline within the company Guidelines and meeting the clients loyalty programs whenever possible.
Booking international reservations for air, car and hotel arrangements and working with Consolidator's to obtain the best commission.
Strong Travel Bee Cave, Tx.
01/1988 to 01/1990
Travel agent assistantHill Country Travel － Austin, TX
Responsible for answering all phone calls and assisting clients, completing travel arrangements.
for air, hotel, cruises and tours.
Responsibilities include ordering and filling brochures.
Answering phone calls and applying the skills I had learned from Pace Travel School.
Education and Training
Graduated Waco High School Pace Travel SchoolCertified Dental Assistant training