Travel Advisor Resume Example
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TRAVEL ADVISOR
Summary
Self-motivated, dependable Travel Advisor experienced in using company guidelines and standards to promote domestic and international travel arrangements. Works well under pressure with ability to multi-task while building professional rapport with customers. Career-minded, service-driven professional with excellent communication skills.
Skills
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Experience
Whitty Travel | Charleston , SCTravel Advisor08/2018 - Current
- Booked tickets, reserved accommodations and organized rental transportation.
- Performed outbound guest and reservation follow-up via phone and email on daily basis.
- Maintained professional, courteous and timely communications with travelers to assist in all aspects of trip.
- Researched destination and travel prices, hotels and entertainment options to showcase to clients.
- Discussed attractions, transport, events and places of interest to design client travel accommodations.
- Built long-term client relationships to generate repeat business and referrals.
- Collected deposits and created monthly invoices to compile payments.
- Prepared itinerary to deliver varying travel arrangements to clients.
- Answered incoming calls and replied to emails to answer all client questions regarding pricing, accommodations and [Type] concerns.
St. Louis Arc | Creve Coeur , MORegistered Behavior Technician07/2016 - 06/2018
- Documented behavioral incidents thoroughly to keep accurate records.
- Completed behavior analysis reports daily and submitted to management for evaluation.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Assisted with execution of client activities, support groups and field trips.
- Educated clients on important life skills, including housekeeping and food preparation.
- Organized treatment projects that focused on problem solving skills and creative thinking.
- Identified treatment goals based on individual diagnosis and history.
- Maintained thorough clinical treatment notes.
Willow Valley Retirement Communities | Willow Street , PABaker/Cake Decorator01/2006 - 06/2018
- Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
- Maintained safe and sanitary area by checking food products' temperature and freshness.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Created attractive dessert trays for catering events.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Produced frostings and creams for cakes and other edibles.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Decorated cakes, cupcakes, cookies and special occasion trays.
- Assembled, prepared, decorated and frosted average of 4 cakes per shift.
- Assisted customers with planning cake vision, including color, theme and size.
- Designed cakes and cake decorations for clients like SpaceX, Caladium Learning Center and Health First.
- Took custom orders from clients and provided accurate quotes.
Great Wolf Lodge | Woodworth , WIRestaurant Manager10/1997 - 04/1998
- Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Developed and maintained exceptional customer service standards.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Education and Training
Florida State University | City, StateAssociate of Arts
The Restaurant School At Walnut Hill College | City, StateCulinary Arts in Culinary Arts08/1994
Accomplishments
- Recognized as Employee of the year for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Websites, Portfolios, Profiles
- @jpuzinoadventureawaits
Additional Information
Started 2 businesses from the ground up, recruiting all clientele through personal marketing and
Certifications
- Licensed Seller of Travel - 2018 - present
- Cruise Specialist, Carnival Cruise lines - 2018 - present
- Cruise Specialist, Royal Caribbean Cruise Lines - 2018 - present
- Cruise Specialist, Celebrity Cruise Lines - 2018 - present
- Cruise Specialist, Norwegian Cruise Lines - 2018 - present
- Disney Travel Agent, Walt Disney World - 2018 - present
- Universal Studios Travel Agent, Universal Studios - 2018 - present
- Vacation Specialist, Playa Resorts - 2018 - present
- Vacation Specialist, AMResorts - 2020 - present
@jpuzinoadventureawaits
I use Instagram to showcase my Travels, as well as to keep at the top of my client's and future clients minds. I create all of my own advertising, and this is a main source of client attraction for me.
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Resume Strength
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- Measurable results
Resume Overview
School Attended
- Florida State University
- The Restaurant School At Walnut Hill College
Job Titles Held:
- Travel Advisor
- Registered Behavior Technician
- Baker/Cake Decorator
- Restaurant Manager
Degrees
- Associate of Arts
Culinary Arts in
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