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Travel Advisor Resume Example

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TRAVEL ADVISOR
Summary

Self-motivated, dependable Travel Advisor experienced in using company guidelines and standards to promote domestic and international travel arrangements. Works well under pressure with ability to multi-task while building professional rapport with customers. Career-minded, service-driven professional with excellent communication skills.

Skills
  • International reservations
  • Company branding
  • Leisure travel
  • Client networking
  • Special needs travelers
  • Administrative tasks
  • Travel arrangements
  • Credit card payments
  • Social media
  • Communication
Experience
Journeys Travel Company | Orlando, FLTravel Advisor08/2018 - Current
  • Booked tickets, reserved accommodations and organized rental transportation.
  • Performed outbound guest and reservation follow-up via phone and email on daily basis.
  • Maintained professional, courteous and timely communications with travelers to assist in all aspects of trip.
  • Researched destination and travel prices, hotels and entertainment options to showcase to clients.
  • Discussed attractions, transport, events and places of interest to design client travel accommodations.
  • Built long-term client relationships to generate repeat business and referrals.
  • Collected deposits and created monthly invoices to compile payments.
  • Prepared itinerary to deliver varying travel arrangements to clients.
  • Answered incoming calls and replied to emails to answer all client questions regarding pricing, accommodations and [Type] concerns.
Caladium Learning Center | Titusville, FLRegistered Behavior Technician07/2016 - 06/2018
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Completed behavior analysis reports daily and submitted to management for evaluation.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Assisted with execution of client activities, support groups and field trips.
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Identified treatment goals based on individual diagnosis and history.
  • Maintained thorough clinical treatment notes.
The Magical Makery | Cocoa, FLBaker/Cake Decorator01/2006 - 06/2018
  • Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Created attractive dessert trays for catering events.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Produced frostings and creams for cakes and other edibles.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Decorated cakes, cupcakes, cookies and special occasion trays.
  • Assembled, prepared, decorated and frosted average of 4 cakes per shift.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Designed cakes and cake decorations for clients like SpaceX, Caladium Learning Center and Health First.
  • Took custom orders from clients and provided accurate quotes.
Crackers Restaurant | Cocoa, FLRestaurant Manager10/1997 - 04/1998
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Developed and maintained exceptional customer service standards.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Education and Training
Florida State University | Tallahassee, FLAssociate of Arts
The Restaurant School At Walnut Hill College | Philadelphia, PACulinary Arts in Culinary Arts08/1994
Accomplishments
  • Recognized as Employee of the year for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.
Websites, Portfolios, Profiles
  • @jpuzinoadventureawaits
Additional Information

Started 2 businesses from the ground up, recruiting all clientele through personal marketing and

Certifications
  • Licensed Seller of Travel - 2018 - present
  • Cruise Specialist, Carnival Cruise lines - 2018 - present
  • Cruise Specialist, Royal Caribbean Cruise Lines - 2018 - present
  • Cruise Specialist, Celebrity Cruise Lines - 2018 - present
  • Cruise Specialist, Norwegian Cruise Lines - 2018 - present
  • Disney Travel Agent, Walt Disney World - 2018 - present
  • Universal Studios Travel Agent, Universal Studios - 2018 - present
  • Vacation Specialist, Playa Resorts - 2018 - present
  • Vacation Specialist, AMResorts - 2020 - present
@jpuzinoadventureawaits

I use Instagram to showcase my Travels, as well as to keep at the top of my client's and future clients minds. I create all of my own advertising, and this is a main source of client attraction for me.

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Resume Overview

Companies Worked For:

  • Journeys Travel Company
  • Caladium Learning Center
  • The Magical Makery
  • Crackers Restaurant

School Attended

  • Florida State University
  • The Restaurant School At Walnut Hill College

Job Titles Held:

  • Travel Advisor
  • Registered Behavior Technician
  • Baker/Cake Decorator
  • Restaurant Manager

Degrees

  • Associate of Arts
    Culinary Arts in

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