Booked tickets, reserved accommodations and organized rental transportation.
Maintained professional, courteous and timely communications with travelers to assist in all aspects of trip.
Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
Researched destination and travel prices, hotels and entertainment options to showcase to clients.
Presented materials, maps, and tour books to travelers for use on trips.
Asked open-ended questions to best understand client needs and determine best travel offerings.
Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
Handled travel arrangements for groups, couples, and friends.
Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
02/2014 - 02/2020Care.Com Inc.Prior Lake, MN
Nanny
Coordinated after-school activities and transportation for children for practices and events.
Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
Regulated children's schedules to balance rest, learning and play.
Promoted good behaviors by using positive reinforcement methods.
Modeled appropriate social behaviors and encouraged concern for others.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
Administered medication and minor first aid to sick and injured children.
Prepared healthy and well balanced meals and snacks for children.
Sparked creativity and imagination by helping children discover new things each day.
Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
Helped children complete homework and special assignments daily to support academic performance.
Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
Followed routines to foster stability and structure in children's lives while parents were away.
Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
Assisted children by checking homework, quizzing on various subjects and helping with [Task].
Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Built relationships with children by regularly discussing school, friends and favorite activities.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Minimized TV and mobile device time by engaging children with games and reading books.
Physically and verbally interacted with children throughout each day to promote mental and emotional development.
Calculated amount owed for services and collected payment from parents.
Dressed children and changed diapers.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Supervised children while parents were on vacation, business trips and weekend getaways.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Engaged children with games and puzzles.
Offered detailed daily reports that outlined each child's day.
Assisted children with homework and implemented school material in practical, everyday activities.
Redirected children to encourage safe, positive behaviors.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Transported children to and from school, extra-curricular activities and play-dates.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
06/2012 - 03/2016Boarding Stable Prior Lake, MN
Farm Hand
Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
Cared for livestock by feeding and watering all animals 2 times per day.
Maintained animal pens by raking up manure and putting down fresh straw and hay.
Fed and watered over 10 animals daily, closely monitored behavior and noted health changes.
Operated trucks, tractors and other large farm equipment to distribute feed to animals, move supplies and transport stock.
Cleaned stalls, pens and equipment thoroughly to promote animal health.
02/2013 - 07/2015Boarding Stable Prior Lake, MN
Hired Hand
Created landscape designs to be presented to clients.
Trimmed shrubbery and trees and carried out general garden maintenance.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
Cleaned habitats for animals, properly disposing of waste and refuse to increase animal health.
Mowed and edged lawns.
Education and Training
Roseville Mn
Some College (No Degree)University of Northwestern
