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Travel Advisor Resume Example

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TRAVEL ADVISOR
Professional Summary

Eager Travel Advisor with strong research background and love of all things travel as well as a strong paralegal professional with 4+ years providing administrative support for executive-level staff, including coordinating complex travel arrangements and schedules. Organized and dedicated assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Skills
  • Transportation Booking
  • Travel Date and Arrangement Coordination
  • Microsoft Office (Word, Excel,Powerpoint)
  • Travel Bookings Processes (Corporate and Personal)
  • Extensive Knowledge of Airline Policies and Rewards Programs
  • Travel Vaccination Requirements for International and Domestic Travel
  • Executive Schedule Management
  • Recordkeeping and Documentation
  • Verbal and Written Communication
  • Correspondence and Memos
  • Complex Problem Solving
  • Ability To Prioritize Tasks and Complete Tasks Efficiently
Work History
Travel Advisor, 08/2020 to Current
Company Name – City, State
  • Contacted preferred suppliers for air, hotel and ground transportation to receive incentives, upgrades and other amenities for clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
  • Researched cruises, airfare options and siteseeing options to best meet client expectations.
  • Maintained consistent record of completing projects in accordance with schedule and budget requirements.
  • Adjusted clients' travel plans in accordance with COVID-19 data trends and location regulations.
  • Resolved travel problems, processed complaints, and issued refunds to maintain customer satisfaction.
Paralegal, 02/2019 to 03/2020
Company Name – City, State
  • Prepared legal briefs, motions and pleadings.
  • Conducted detailed client intakes and entered information into company database.
  • Managed 50+ accounts and client records of clients, observing confidentiality and extreme discretion.
  • Contributed to, maintained and updated online data repositories for accessibility and to reflect firm standards.
  • Coordinated travel arrangements for conferences, court appearances and travel between office branches by booking airfare, hotel and ground transportation.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Executive Administrative Assistant, 09/2018 to 01/2019
Company Name – City, State
  • Organized and updated schedules for executives.
  • Using FlexMLS software to manage 20+ real estate listings.
  • Managing social media and real estate listings, creating newsletters and publishing listings both in print and digital formats.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Scheduled appointments and handled calenders for senior leadership.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Administrative Assistant, 06/2016 to 09/2018
Company Name – City, State
  • Interacted with clients personally in various ways, including verbal and digital communication such as email and text as well as face to face in office as well as at events and expos.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
Education
Bachelor of Science: Legal Studies, 05/2019
Saint John's University - City, State
Paralegal Certification: ABA Certified Paralegal Program, 05/2019
Saint John's University - City, State
Affiliations

Girl Scouts of the United States of America, Gold Award Recipient and Lifetime Member and Leader

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Resume Overview

School Attended

  • Saint John's University

Job Titles Held:

  • Travel Advisor
  • Paralegal
  • Executive Administrative Assistant
  • Administrative Assistant

Degrees

  • Bachelor of Science : Legal Studies , 05/2019
    Paralegal Certification : ABA Certified Paralegal Program , 05/2019

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