Trauma Social Worker resume example with 20+ years of experience
JessicaClaire
, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Multi-talented and dedicated Clinical Social Worker with 10 years of experience with comprehensive knowledge in administration, interpretation of policies and procedures, community resources, and well-versed in crisis management and case management, care coordination, hospice, dialysis, child welfare, and trauma. Compassionate and driven with unfailing work ethic and passion for helping others. Seeking for an opportunity to grow and excel in government administration agencies for mental health.
Skills
Bio-psychosocial Assessments
Crisis Intervention
Discharge Planning
Community Resources
Confidential case documentation
Medicare and Medicaid applications
Strong computer skills
Referrals and networking
Mental Health
Multidisciplinary Team Member
Strong attention to detail
Project Organization
Regulatory Compliance
Conferences
Ability to demonstrate strong
Patient and family advocacy skills
Care Coordination
Office Administration
Quality Assurance
Fluent in French, Creole
Time Management
Ability to conduct
Psychotherapy group sessions
Attention to detail, Office Administration
Benefits, Plan development
Conferences, Coding
Counseling, Progress
Clients, Quality
Client, Quality Assurance
Delivery, Scheduling
Diagnosis, Time Management
Direction, Transportation
Documentation, Written
Filing
Financial
Fluent in French
Functional
Insurance
Mental Health
Networking
Work History
Trauma Social Worker, 02/2020 - Current Unitedhealth Group Inc. – Hershey, PA,
Complete psychosocial assessment and provide psychosocial intervention to patients identified with
behavior health, lack of support system, financial barriers, medication adherence and end of life issues.
Provide patient and family education adjustment to illness, grief counseling, crisis intervention.
Provide education to patient and healthcare team regarding community resources and benefits available.
Utilize evidence base intervention to assist patients and family in coping with the psychosocial aspect of illness and treatment.
Assist the family in navigating medical, mental health education and social system to proactively discuss the plan of care, to improve the health and well-being of the patients.
Assist with court proceedings in guardianship for patients who are unable to consent or have any family involvement.
Collaborate with the interdisciplinary team to address barriers that may impact or delay patient discharge.
Provide work direction to Social Workers and other paraprofessionals.
Rehab Medical Social Worker, 07/2018 - 02/2019 Veterans Health Administration – Terre Haute, IN,
Conduct complex psychosocial assessment and intervention to promote timely safe discharge and readmission prevention, reassessment and intervention.
Coordinate post-hospitalization planning with healthcare team to determine continuity of care services.
Assist and link patients and their families with appropriate community resources.
Provide additional services for patients with high-risk diagnosis such as heart failure, pneumonia, chronic obstructive pulmonary disease, diabetes and stroke.
Counsel children and families with social issues regarding DCF and perform psychosocial assessments for patients with discharge barriers.
Assistance with adoption, abuse and neglect cases, including assessment, intervention and appropriate referrals.
Identify care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Facilitating multidisciplinary patient care conferences, complex case review.
Assuring patient education is completed to support post-acute care needs.
Negotiates clinical authorization outcomes with the payor, collaborating in advance with the primary treating clinicians.
Coordinate, provide guidance and assist with scheduling for Peer-to-Peer review preparation.
Precept new staff members and act as a resource to all staff.
Perform concurrent review for acute rehab services following the plan authorization guidelines.
Long Term Care Case Manager, 02/2014 - 07/2018 Allina Health Systems – Waconia, MN,
Completed (701B) assessment with members, caregivers regarding client status, support system, and need for services for care plan development.
Monitored delivery of services and follow up with clients, caregivers, or providers through in person visits and telephonic contacts.
Authorized and coordinated referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in plan of care.
Continued review and assessment of client progress and management of all available resources needed for client well-being.
Collaborated with discharge planners, physicians, and other parties to ensure appropriate discharge plan and coordination of acute care and long-term care services.
Assisted clients with filing and resolving complaints and appeals.
Renal Social Worker, 07/2008 - 10/2014 State Of Florida – Monticello, FL,
Conducted psychosocial assessment.
Supported patients in all aspect of their lives, including emotional, financial, and lifestyle adjustment.
Assisted patients applying and maintaining medical assistance and insurance, provided information and
education to patients about payment for dialysis services.
Linked patients to community resources for transportation, home health services, and vocational
rehabilitation.
Participated in care planning in collaboration with the patient and healthcare team to identify effective
interventions that will help the patient meet treatment goals and improve quality of life.
Provided support and direction for patients and families including interviews, counseling and crisis
intervention.
Facilitated monthly dialysis support groups.
Completed travel arrangement.
Worked closely with Registered Dietician to ensure the patients were compliant with medications and
strict renal diet and fluid intake.
Medical Social Worker, 01/2012 - 02/2014 Progressive Home Health Care – City, STATE,
Performed psychosocial patient assessment as necessary.
Provided community resources, financial assistance programs available to patients and family.
Provided support in crisis and emergency patient situations.
Provided short term counseling and crisis intervention as necessary.
Participated in interdisciplinary clinical team activities on a regular basis.
Conducted patient home follow-up visits as required.
Government Operations Consultant II, 11/1999 - 07/2008 FL Department Of Children & Families – City, STATE,
Produced written assessment and organized exemption hearings.
Processed Florida Abuse Hotline searches.
Created and generated reports.
Trained staff and provided education outreach and incentives to the community.
Reviewed foster care applications and supporting evidences.
Conducted interviews on prospective foster care applicants.
Responsible for coding background screening from FDLE and FBI information.
Interpreted and applied appropriate Florida statutes, regulations to make decisions.
Education
Master of Social Work: , Expected in December 2007 - MSW
Barry University - Miami, FL GPA:
Bachelor of Social Work: , Expected in May 2005 - Florida Atlantic University - Boca Raton, FL GPA:
Work History
Trauma Social Worker, 02/2020 - Current St. Mary's Medical Center – West Palm Beach, FL
Complete psychosocial assessment and provide psychosocial intervention to patients identified with
behavior health, lack of support system, financial barriers, medication adherence and end of life issues.
Provide patient and family education adjustment to illness, grief counseling, crisis intervention.
Provide education to patient and healthcare team regarding community resources and benefits available.
Utilize evidence base intervention to assist patients and family in coping with the psychosocial aspect of illness and treatment.
Assist the family in navigating medical, mental health education and social system to proactively discuss the plan of care, to improve the health and well-being of the patients.
Assist with court proceedings in guardianship for patients who are unable to consent or have any family involvement.
Collaborate with the interdisciplinary team to address barriers that may impact or delay patient discharge.
Provide work direction to Social Workers and other paraprofessionals.
Rehab Medical Social Worker, 07/2018 - 02/2019 St. Mary's Medical Center – West Palm Beach, FL
Conduct complex psychosocial assessment and intervention to promote timely safe discharge and readmission prevention, reassessment and intervention.
Coordinate post-hospitalization planning with healthcare team to determine continuity of care services.
Assist and link patients and their families with appropriate community resources.
Provide additional services for patients with high-risk diagnosis such as heart failure, pneumonia, chronic obstructive pulmonary disease, diabetes and stroke.
Counsel children and families with social issues regarding DCF and perform psychosocial assessments for patients with discharge barriers.
Assistance with adoption, abuse and neglect cases, including assessment, intervention and appropriate referrals.
Identify care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Facilitating multidisciplinary patient care conferences, complex case review.
Assuring patient education is completed to support post-acute care needs.
Negotiates clinical authorization outcomes with the payor, collaborating in advance with the primary treating clinicians.
Coordinate, provide guidance and assist with scheduling for Peer-to-Peer review preparation.
Precept new staff members and act as a resource to all staff.
Perform concurrent review for acute rehab services following the plan authorization guidelines.
Long Term Care Case Manager, 02/2014 - 07/2018 Sunshine Health Plan – Sunrise, FL
Completed (701B) assessment with members, caregivers regarding client status, support system, and need for services for care plan development.
Monitored delivery of services and follow up with clients, caregivers, or providers through in person visits and telephonic contacts.
Authorized and coordinated referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in plan of care.
Continued review and assessment of client progress and management of all available resources needed for client well-being.
Collaborated with discharge planners, physicians, and other parties to ensure appropriate discharge plan and coordination of acute care and long-term care services.
Assisted clients with filing and resolving complaints and appeals.
Medical Social Worker, 01/2012 - 02/2014 Progressive Home Health Care – Jupiter, FL
Performed psychosocial patient assessment as necessary.
Provided community resources, financial assistance programs available to patients and family.
Provided support in crisis and emergency patient situations.
Provided short term counseling and crisis intervention as necessary.
Participated in interdisciplinary clinical team activities on a regular basis.
Conducted patient home follow-up visits as required.
Renal Social Worker, 07/2008 - 10/2014 Atlantis Dialysis Center – Lake Worth, FL
Conducted psychosocial assessment.
Supported patients in all aspect of their lives, including emotional, financial, and lifestyle adjustment.
Assisted patients applying and maintaining medical assistance and insurance, provided information and
education to patients about payment for dialysis services.
Linked patients to community resources for transportation, home health services, and vocational
rehabilitation.
Participated in care planning in collaboration with the patient and healthcare team to identify effective
interventions that will help the patient meet treatment goals and improve quality of life.
Provided support and direction for patients and families including interviews, counseling and crisis
intervention.
Facilitated monthly dialysis support groups.
Completed travel arrangement.
Worked closely with Registered Dietician to ensure the patients were compliant with medications and
strict renal diet and fluid intake.
Government Operations Consultant II, 11/1999 - 07/2008 FL Department of Children & Families – West Palm Beach, FL
Produced written assessment and organized exemption hearings.
Processed Florida Abuse Hotline searches.
Created and generated reports.
Trained staff and provided education outreach and incentives to the community.
Reviewed foster care applications and supporting evidences.
Conducted interviews on prospective foster care applicants.
Responsible for coding background screening from FDLE and FBI information.
Interpreted and applied appropriate Florida statutes, regulations to make decisions.
Skills
Attention to detail, benefits, Conferences, counseling, clients, client, delivery, diagnosis, direction, documentation, filing, financial, Fluent in French, functional, insurance, Mental Health, networking, Office Administration, plan development, coding, progress, quality, Quality Assurance, scheduling, Time Management, transportation, written
Additional Information
AWARDS
, Awarded 2019 Case Management Social Worker of the Year at St. Mary's Medical Center.
LICENSE/CERTIFICATION
Florida Department of Health: License Clinical Social Worker SW 16855
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