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Transporter Resume Example

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TRANSPORTER
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals.

Positive and upbeat Customer Service Specialist bringing 4 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Skills
  • Merchandise restocking
  • Financial overage analysis
  • Customer greeting
  • Customer assistance
  • Coin counting
  • ID verification
  • Issue resolution
  • Credit and cash transactions
  • Cash management
  • Payment processing
  • Cash drawer balancing
  • Basic clerical knowledge
  • Inventory control
  • Strong communication skills
  • Proficient in MS Office
  • Approachable
  • Superb sales professional
  • Positive outlook
  • Detail-oriented
  • Cash handling accuracy
  • Organized
  • Dedicated team player
  • Resolution-oriented
  • Excellent time management
  • Reliable and dependable
  • Flexible
  • Team leadership
  • Barcode scanning
  • Excellent multi-tasker
  • Employee training
  • Cheerful and energetic
  • Loading and unloading goods
  • Safety protocols
  • Emergency procedures
  • Emergency protocols
  • Patient lifting
  • Team management
  • Communications
  • First Aid/CPR
  • Administrative support
  • Relationship development
Experience
09/2019 - 07/2020TransporterBanner Health | Mesa, AZ
  • Maintained all schedules by delivering patients safely and on time to procedure rooms.
  • Developed strong and trusting relationships with each patient to facilitate best possible care and assistance.
  • Checked wheelchair and stretcher functionality prior to patient pick up.
  • Moved patients in and out of vehicles and lifted on and off beds.
  • Provided patient transport using various equipment and adhered to safety protocols.
  • Interacted with patients in pleasant, cordial manner, which helped to build positive relationships.
  • Performed CPR safely and effectively.
  • Picked up requested orders to move equipment and supplies to assigned treatment areas.
06/2018 - 09/2019EVS Associate 2Banner Md Anderson Cancer Center | Gilbert, AZ
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
  • Submitted repair requests to maintenance team
  • Ordered housekeeping supplies and guest toiletries
  • Collaborated with multiple departments to maximize workflow and efficiency
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style
  • Implemented improved training procedures to better develop new personnel
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Complied with company policies regarding safe storage of chemicals.
  • Followed sanitation schedule and documented cleaning activities.
  • Sanitized floors and walls to protect workers.
  • Utilized Personal Protective Equipment (PPE) correctly.
  • Stocked supplies in restroom and other stations throughout office building.
  • Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
  • Took out garbage and recycling daily.
  • Monitored inventory of cleaning products and re-ordered as needed.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Organized custodial closets to easily find equipment and supplies.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
07/2017 - 05/2018Food Service WorkerAmerican Leadership Academy | Gilbert, AZ
  • Updated displays, cases and other customer-facing areas to increase sales of special items
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control
  • Cleaned work areas, equipment and utensils
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures
  • Upheld food safety standards at all times
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards
  • Protected food from spoilage by storing according to safety procedures
  • Followed recipes and customer request details to prepare high-quality, delicious meals
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables
  • Washed, peeled, cut and measured recipe ingredients
10/2016 - 12/2017Customer Service CashierKohls Mesa East | Mesa, AZ
  • Redeemed coupons and cross-sold products
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
  • Stayed up to date on current item discounts to support promotions
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
  • Collected merchandise from store and searched back-end locations for customer purchases
  • Trained new team members in cash register operation, stock procedures and customer service
  • Accurately handled over $1000 of payments daily in cash and credit cards payments for sales products
  • Answered phone calls to assist customers with questions and online orders
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system
  • Learned roles of other departments to provide coverage and keep store operational
Education and Training
05/2017High School Diploma
Skyline High School | Mesa, AZ
04/2019GED
BYU-Idaho Pathway | Mesa , AZ
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Resume Overview

Companies Worked For:

  • Banner Health
  • Banner Md Anderson Cancer Center
  • American Leadership Academy
  • Kohls Mesa East

School Attended

  • Skyline High School
  • BYU-Idaho Pathway

Job Titles Held:

  • Transporter
  • EVS Associate 2
  • Food Service Worker
  • Customer Service Cashier

Degrees

  • 05/2017 High School Diploma
    04/2019 GED

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