Hardworking individual with a continued focus on safety and customer service. Offering over 4 years of experience working as a Transporter for a Medical organization. Looking to join a new company in the role of Customer ServiceRepresentative. Looking to work from home to have more time to see what degree to pursue in for further education. Looking for something that will educate me more but also necessarily upgrade my customer service skills. Just want to be experienced from all different aspects that will relate to my career in the future. I can offer Efficiency with anything that is assigned. Looking to move up in any way possible and earn what I work for .
I have the ability to work in a medical care setting. The ability to help a patient move from and to a stretcher with the highest comfort possible. Making sure the patient is comfortable before transporting them to the necessary testing area. Having the ability to calm patients when they are upset and reverse a situation that can turn bad. Knowing how to turn any situation around from communicating with testing areas for any delays so that way you can reschedule appointment times and save doctor headaches. You must also be able to handle bodily fluids and being exposed to every aspect of the hospital. I must be alert at all times, in case I have to perform CPR. Overall being at the highest peak for customer service making sure your patient is treated like any loving family member that you have. Also in order to get through this kind of position on a daily is learning certain medical terms to be able to communicate to patients , doctors, nurses and techs. I also team lead when I can to train and teach hands on how the job works but also help others, teamwork is definitely key. Overall great patient care experience is my goal everyday and I have earned my awards as a patient experience star. Must have the flexibility to work in different areas exclusively to learn but also help different departments in the hospital. I worked in Cath Lab for 2 years while transporting and that basically consists of prepping patients for open heart surgery and transporting them to the appropriate cath lab procedure room. I am now exclusive in Cat Scan so I bring patients to and from the Emergency Department to Cat Scan. Recognized by management for excellent customer care.
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